Supporter Relations Representative - Middle Giving
You will be providing warm, friendly, informed and energetic interactions with Greenpeace supporters via the telephone, email, mail and face to face.
Summary about this job
Sales Representatives/Consultants
Company: Greenpeace NZ
Location: Auckland
Work type: Full Time
Salary: n\a
Phone: +64-7-203-6835
Fax: +64-4-644-3783
E-mail: n\a
Site: n\a
Detail information about job Supporter Relations Representative - Middle Giving. Terms and conditions vacancy
- Inform our supporters about our campaigns and inspire them to act with us
- Competitive salary for the NGO sector and a flexible, trusting and fun workplace
- Work for the world's most successful environmental campaigning organisation
Who we are
Greenpeace is people. Worldwide, we are powered by tens of thousands of passionate individuals working together for a better world. Everyone plays a special part in our global organisation. Be a part of that today.
What we need
The Supporter Relations Representative - Middle Giving will be working within a team who are responsible for providing warm, friendly, informed and energetic interactions with Greenpeace’s financial and non-financial supporters and the general public via the telephone, email, mail and face to face.
They will also be responsible for providing a very personal experience of Greenpeace for our middle donors, a group of high value supporters, ensuring they feel close to our work and valued for their generous financial support.
You will be developing and maintaining excellent supporter relations by providing a high level of customer service to our supporters, and discourage supporters from cancelling their financial support by offering appropriate alternatives to remain a contributor to Greenpeace’s work.
>> Skills in written and verbal communication, in particular with a warm, inspiring and professional telephone manner
>> Knowledge and/or experience in Microsoft Office (or equivalent), in particular Word and Excel
>> Sales experience
>> Attention to detail
>> Negotiation skills
>> Time management skills, in particular ability to enter data in a timely and accurate manner
>> Interpersonal relationship skills, in particular being a team player
>> Knowledge and/or experience with Database systems
>> Knowledge of fundraising, in particular middle giving programmes
What you’ll get in return
>> Competitive salary for the NGO sector, excellent health and wellbeing benefits
>> A flexible, trusting and fun workplace
>> The opportunity to progress and grow with a diverse team of inspiring individuals
>> Great job satisfaction in knowing that your day to day efforts are contributing towards an amazing cause
>> The world's most successful environmental campaigning organisation on your CV
Find a detailed job description here: https://goo.gl/9bwB4F
What’s next
If this excites you then go for it! Apply with your CV and Cover Letter explaining why you are the most suitable person for the role.
We are looking to fill this role as soon as possible, so we will be checking applications as they come in.
Greenpeace is an equal opportunities employer and welcomes applications from all of our community!