Systems Analyst
The Systems Analyst’s primary role is to help maintain and develop the systems used to manage workloads for our teams within the Contact Center
Summary about this job
Business/Systems Analysts
Company: Accordo Group
Location: Auckland
Work type: Full Time
Salary: n\a
Phone: +64-7-407-6379
Fax: +64-6-788-4725
E-mail: n\a
Site: n\a
Detail information about job Systems Analyst. Terms and conditions vacancy
The Team:
At Accordo we are committed to innovation. We work with the latest industry development processes and are constantly evolving how we do things. At Accordo, we believe that adapting to change and learning new techniques are essential to continued success. Our internal IT team endeavours to provide maximum systems uptime to enable our staff to perform to their best levels.
The Company:
Accordo is the world leader in providing software asset management (SAM) services for small to medium business (SMB) customers of global software publishers.
The Role:
The Systems Analyst’s primary role is to help maintain and develop the systems used to manage workloads for most teams (Axosoft) and the Internet phone system (PureCloud Connect). This includes, but is not limited to, troubleshooting and identifying data issues, managing phone user accounts, performing checks and system backups. This individual is also responsible for developing and implementing policies and procedures to ensure the integrity and availability of these systems.
There are also occasions where you will be asked to help define and implement solutions or process improvement projects. Designing, planning, testing and rolling out of these solutions, as well as monitoring the impact of those changes.
Qualifications/Length of service – Desirable:
- University degree or equivalent qualification in the field of computer science or related field and some demonstrable experience or knowledge of MS SQL Server, PureCloud Connect administration or Project Management Software administration.
- Working knowledge of JavaScript and JSON would be a bonus
If this sounds like you, please press 'APPLY NOW' and submit a tailored cover letter and a copy of your CV.
Application closes Friday 20 July 2018.
Please note for this position you need to be a NZ Residence visa holder or a NZ Citizen.