Customer Service and Sales Support

Summary about this job

Detail information about job Customer Service and Sales Support. Terms and conditions vacancy

• Monday to Friday hours, standard business hours
• $26 per hour + 8% holiday pay
• Airport location, immediate start

What
Reporting to the Customer Service Manager and working as part of a tight-knit team of 3, this role provides customer support orders and shipments coming into the business.

This busy and demanding role will require you to handle a number of different priorities:

• Managing export docs and coordinating of shipments
• Liaising with both manufacturers and customers to ensure orders are delivered in a timely manner
• Processing new orders
• Managing customer service enquiries to managing out of stock issues
• Providing reporting on current stock on hand and 

Where
The company is an international manufacturing business who are the undisputed market leaders in their field.
  
With innovative manufacturing at the core of the business, the company has multiple sites across the country and are able to offer state of the art training and career opportunities to their people.
  
The company manufacture, import and distribute products across their national network and are looking for an experienced customer service representative to join a tight-knit team of 3. 
  
Who
To be successful in this role you will have experience in providing excellent customer service always, preferably in a manufacturing/operational environment. 

You will also have:

• A good understanding of the logistics/supply chain would be beneficial
• Strong attention to detail and data entry skills are a must; there is little room for error and customer satisfaction is our main priority
• Proven experience working within a tight team environment with the ability to interact with a diverse range of people
• Strong problem-solving skills along with good computer skills are a must
• Intermediate Excel skills

 
You'll be rewarded with a competitive hourly rate, onsite parking and the opportunity to mark your mark within this global business.
 
Apply online now or get in touch with Lidya on 022 618 8339 for more information!