Customer Service Representative
An exciting opportunity to join a well known telecommunications inbound contact centre team based in Auckland city.
Summary about this job
Customer Service - Call Centre
Company: Randstad - Contact Centre
Location: Auckland
Work type: Contract/Temp
Salary: $20 p.h.
Phone: +64-9-316-9803
Fax: +64-4-302-5504
E-mail: n\a
Site: n\a
Detail information about job Customer Service Representative. Terms and conditions vacancy
We are looking for enthusiastic, motivated, target driven professionals to join our team based in Auckland city.
Reporting to the Team Leader as a Customer Service Representative you will be required to manage a number of tasks at various times which include inbound, outbound calls and emails from internal and external customers
About you
In order to succeed in this role, you will exhibit the following;
- Intermediate computer skills such as Microsoft packages: Outlook Excel Word etc (essential)
- Ability to multi task and keep calm under pressure
- Excellent English communication skills, both verbal and written
- Ability to learn quickly and embrace change
- Ability to work well in a team and become a key team player
- Ability to find solutions to problems faced
- Availability to work weekend rosters
- Customer Service experience is essential
- Telecommunications experience is an advantage
What we can offer;
This is a pivotal role working in a high growth services organisation providing you the opportunity to drive efficiencies through your expertise and knowledge. In return for your skills, experience and commitment we offer competitive hourly rates, a dynamic working environment, and opportunities to develop your career with an industry leader.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.