Customer Care Specialists - Auckland
We are looking for our next Customer Care Superstars to join our team for an early August start.
Summary about this job
Customer Service - Call Centre
Company: Two Degrees Mobile Limited
Location: Auckland
Work type: Full Time
Salary: n\a
Phone: +64-9-752-8861
Fax: +64-4-402-7602
E-mail: n\a
Site: n\a
Detail information about job Customer Care Specialists - Auckland. Terms and conditions vacancy
- Join our award winning team
- Fun and energetic team based environment
- Early August 2018 start
Like solving problems and making people smile?
Good stuff. Then how about having a chat to us about being one of our Customer Care Specialists.
Here's what you'll do most days:
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Help prepay, pay monthly, broadband and business customers do more with 2degrees
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Share your expertise of our 2degrees products and services
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Bounce your way around our customer management software with your eyes shut
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Find great solutions for any challenge a customer throws your way
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Help us gain and retain customers
Here's what else you might do:
- Practice saying a new job title in the mirror - because with career pathways programme, you can upskill and advance in a flash.
- Plan a birthday roadie - because we'll give you an extra day off to celebrate.
- Call your friends and tell them what a great job you have - because we'll sort you out with a phone plan; unlimited calls & texts plus 10GB of data every month.
- Watch Netflix when you get home - because we'll give you discounted broadband.
We've also got the important stuff covered, such as life and medical insurance, flu vaccinations, and an Employee Assistance Programme.
And here's what we'd like from you:
Energy, keenness to learn, and a passion for helping colleagues and customers.
Face-to-face or phone-based customer service experience is important and you'll need to be comfortable in a KPI-driven workplace. You'll also get a buzz out of being in a fast-paced environment, where change is an everyday thing.
Still smiling? Great! Find out everything you need to know about the role and application process at 2degreescarecareers.co.nz or apply now!
*Our next intake is scheduled for August 2018 as follows:
- Start date: 6th August 2018
- Roster: Full time rotational shifts (5 x 8.5 hour shifts Monday - Sunday rostered between 8am - 10pm)
- Assessment Centre: Thursday, 5th July 2018
- Training: 4 weeks full time business hours (Monday - Friday 8:30am - 5pm)