CRM Administrator
Administer the Customer Relationship Management (CRM) system & co-ordinate responses to customers queries & feedback.
Summary about this job
Client & Sales Administration
Company: Peak Recruitment New Zealand Ltd
Location: Waikato
Work type: Part Time
Salary: n\a
Phone: +64-3-937-6214
Fax: +64-9-233-1379
E-mail: n\a
Site: n\a
Detail information about job CRM Administrator. Terms and conditions vacancy
- Be part of the Safe Roads Alliance that is improving safety on NZ’s roads
- Administer the CRM system & co-ordinate responses to customers
- Part-time (3-4 days a week) & fixed term to 30 June 2019
Employer: Bloxam, Burnett and Olliver
Location: Hamilton, Waikato
Bloxam Burnett & Olliver (BBO) is an employee-owned consulting firm of Engineers, Planners and Surveyors delivering civil infrastructure projects throughout Waikato, Bay of Plenty and Central North Island. BBO is part of the Safe Roads Alliance with the NZ Transport Agency that is working hard to make New Zealand’s roads safer.
In support of the Safe Roads Alliance, we’re on the lookout for a highly organised person to administer the Customer Relationship Management (CRM) system and co-ordinate responses to customers queries and feedback. This is a fixed-term position to cover parental leave to 30 June 2019 and would ideally suit someone looking for part-time work of 3-4 days a week.
The Challenge
- Administer the CRM system (Consultation Manager) for the Safe Roads Alliance. This includes data entry and QA, analysing data and generating reports, and providing training and support to users.
- Manage the Safe Roads email inbox and liaise with the NZ Transport Agency Contact Centre to receive and co-ordinate responses to Safe Roads related customer queries and feedback.
- Support communications and engagement activities including co-ordination of correspondence and events, weekly and monthly reporting, and the bi-annual engagement survey (through Survey Monkey).
Your Skills
- Prior experience using CRM systems.
- Intermediate to advanced working knowledge of Microsoft Excel, Word and Outlook.
- Excellent attention to detail and customer service skills.
- Enjoy working independently as well as engaging and communicating with others to creatively resolve problems.
- Previous industry (ie., civil / road construction) experience will be highly regarded but is not a requirement.
If you’re looking for challenging work and a friendly environment, and you take pride in your work and like being able to get on with it and deliver, then we want to hear from you.
Click ‘Apply Now’ or to find out more, contact Lisa Hulley by phone or email.
Applications Close Tuesday 24th July 2018