Customer Services Representative
Fast-paced and innovative NZ owned manufacturer of cutting-edge access-control and security solutions seeks Customer Services star
Summary about this job
Client & Sales Administration
Company: Integrated Control Technology
Location: Auckland
Work type: Full Time
Salary: n\a
Phone: +64-9-447-8104
Fax: +64-7-960-6151
E-mail: n\a
Site: n\a
Detail information about job Customer Services Representative. Terms and conditions vacancy
Integrated Control Technology is a leading manufacturer of world-class integrated access control, intrusion detection and building automation technology. We are looking for an exceptional customer service star to join a dynamic team within our established and fast-growing company.
ICT offers a unique, friendly and professional team environment with personal growth and career development on offer for the right person. We are based in Rosedale, Albany in purpose-built premises. ICT is privately owned with a strong emphasis on employee well-being including sit/stand desks, monthly massages, social club and even home baking on Fridays!
The Successful Applicant:
The successful applicant will have outstanding customer service skills and a motivated, positive attitude with demonstrable attention to detail when undertaking tasks. An interest in and willingness to learn new technologies will be highly regarded, while the ability to build relationships with a wide range of people is essential.
Key Responsibilities:
- Provide friendly, professional assistance when dealing with customer queries and requests
- Accurately process and coordinate customer orders
- Ensure an effective communication channel exists between clients, and the Production and Dispatch departments
- Providing sales support for the busy sales team
Prerequisite skills:
- Strong verbal and written communication skills
- Excellent organisational skills and ability to meet deadlines
- Strong proficiency in Microsoft Office and excellent computer skills
- Experience dealing with customer complaints and resolutions
- Relationship builder and team player
If you believe you fulfil the requirements above, please send your CV and covering letter describing the key attributes you would bring to this customer services role to: [email protected]
Only applicants with the right to work permanently in New Zealand will be considered for this position.
Successful applicants will be asked to consent to police / criminal record checks.
Find out more about ICT at www.ict.co