Police Communicator - Non-emergency line - Kapiti
Join NZ Police at the beginning of our journey as we launch our new communication & digital centre in Kapiti!
Summary about this job
Customer Service - Call Centre
Company: Randstad Assessment Centre
Location: Wellington
Work type: Full Time
Salary: $48188 - $52993 p.a.
Phone: +64-4-185-8331
Fax: +64-3-322-6809
E-mail: n\a
Site: n\a
Detail information about job Police Communicator - Non-emergency line - Kapiti. Terms and conditions vacancy
Have you ever considered a career with NZ Police? This is a customer service role like no other, where your customer focus and communication skills will help make a positive difference to the lives of people around you.
NZ Police’s mission is to be the safest country in the world and to have the trust and confidence of all. The way the public communicate and engage with Police is central to achieving this.
Police is increasing its resources, and changing the way it works to provide a better service to those contacting them. As part of this transformation, Police has announced that a new communications and digital centre will open in Paraparaumu. This is an exciting time to join Police in a vital role.
We will train you
Our in depth classroom scenario-based training and our supportive culture will set you on the path towards a rewarding and successful career within NZ Police. You will receive:
- 7 weeks initial classroom-based training
- 2 week coaching (after training)
- Ongoing mentoring & support
Who will you be helping?
As a Police communicator you will take a frontline role, you’ll be the first point of contact for people who need assistance in non-emergency situations, completing reports of historic crime where Police attendance isn’t required immediately and providing the public with information or connecting them to the right place.
This is not your average call centre, customer service role. Every call is different, so you need to be able to think on your feet and deal with anything that comes your way. There may even be times you’ll need to deal with critical events or emergency situations. Our training will ensure you have the knowledge, skills and support to respond to situations like this.
The must haves:
- New Zealand Citizen, Australian Citizen or a New Zealand Resident
- Ability for you and your immediate family to pass security and background checking
- Reliable transport to get to and from work
We welcome applications from everyone who wants to help people regardless of gender, ethnicity, culture, sexuality, or faith. To better reflect New Zealand’s growing diversity we want you to bring your background, culture, and values to the job.
Ready to apply?
If this sounds like a role for you, send in your application today!
If you have questions before you apply, email us at [email protected] to speak with the team at Randstad.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.