Customer Services Representative (Fixed Term/Permanent/Part Time and Full Time)
First Advantage is looking for energetic, enthusiastic and hard-working individuals to join our fast-growing NZ Operations Team based in Whangarei.
Summary about this job
Customer Service - Call Centre
Company: First Advantage New Zealand Limited
Location: Northland
Work type: Full Time
Salary: n\a
Phone: +64-9-618-8129
Fax: +64-7-889-8224
E-mail: n\a
Site: n\a
Detail information about job Customer Services Representative (Fixed Term/Permanent/Part Time and Full Time). Terms and conditions vacancy
About us
First Advantage is widely recognized as the global and Asia Pacific leader in background screening solutions. As the trusted partner of over 45,000 organisations worldwide, we provide easy-to-understand background screening results so that our clients can confidently make decisions about prospective employees, vendors and contractors.
Available positions
Due to business expansion and internal promotions, we are looking for more Customer Service and Administration superstars to join our vibrant, hardworking and friendly Operations Team.
The key focus of these roles is providing an outstanding level of service to our customers and processing background checks with an emphasis on quality and efficiency. This involves both inbound and outbound calls, email communication (both internal and external) and strict adherence to service level agreements and performance targets.
Our Whangarei Operations Centre offers a fast-growing and exciting team focused environment with employee benefits including discounted gym membership and corporate massage services. If you are looking for a chance to provide market leading service to global clients across a wide range of industries, this is an opportunity you will not want to miss out on!
These are Fixed Term positions with a view to turn Permanent.
The hours for this position fall between 8.30am and 8.00pm, Monday to Friday on a rotating roster (Part-time (10am - 2pm/4pm - 8pm) and full-time positions available.
The ideal candidate will:
- Be able to work effectively as part of a team
- Have an excellent phone manner and written / verbal communication skills
- Be able to pick up new tasks and processes quickly
- Demonstrate flexibility and adaptability within the business
- Be computer literate and have experience using Microsoft Office – specifically Excel, Outlook and Word
- Be available to work NZ public holidays
- Have experience working in an office and/or administrative role.
Want to join us?
To submit your application in strict confidence, please apply online using the link below.
Please include a cover letter with your application.
Applicants for this position must be eligible to work in NZ.