Feedback Coordinator x 2

Our client is going through a busy consultation period so we are looking for two superstars to join the team as Feedback Coordinators for the next 3 months initially. If you would like to work within a large, dynamic organization, this is the perfect opportunity for you!

• $25 per hour + 8% holiday pay
• Auckland CBD location – close to viaduct waterfront!
• Full time, Monday – Friday, standard business hours
• Potential to extend or lead to further opportunities
  

You will be working collaboratively with a team of Engineers, in addition to various other departments, contractors & suppliers to gather the correct information to reply to a high volume of consultation responses. Key duties will include:

• Provide feedback to customers via letters, emails and phone calls
• Translating feedback from engineers into easy-to-understand language
• Streamline and document processes
• Prepare reports as required
• General administration to support the wider team during non-peak times
  

We are looking for positive and self-motivated individuals who really get a kick out of providing excellent customer service! To be successful for this role you will have at least 2 years’ previous administration experience and have excellent customer service skills along with the following skills:

• Excellent written communication skills
• Ability to multitask and work with minimum supervision
• Able to work within strict timeframes
• Available immediately for 3 months or longer
  

If you are interested and available for an immediate start, please email your resume to [email protected] quoting reference #79187