Service Advisor - Full-Time

Summary about this job

Detail information about job Service Advisor - Full-Time. Terms and conditions vacancy

• Dynamic Group with more than 100 years of history
• A competitive remuneration package, with fantastic performance-based bonuses
• Exclusive benefits and discounts on products and services

• Dynamic Group with more than 100 years of history
• A competitive remuneration package, with fantastic performance-based bonuses
• Exclusive benefits and discounts on products and services
• Excellent training, mentoring and career development opportunities
• Inspiring and fun working environment

About Essendon Holden

We are part of the PM Group

One of the longest established privately owned automotive groups in Australia. For over 100 years we’ve been providing lifestyle solutions that meet the changing needs of current and future generations.

Thriving in the automotive industry, we offer:

• New and Used Cars;
• Caravans;
• Service
• Parts and finance.

Consisting of 4 divisions (PM Automotive Group, PM Parts, PM Caravans, and PM Finance); we employ more than 450 team members across 13 locations in Victoria and the ACT and is constantly expanding.

At PM Group we are passionate about providing an exceptional customer experience to everyone, every day! To achieve this, we are always searching for ‘DRIVEN’ people with great ideas, energy and passion.

About the role

We are currently seeking a highly motivated and experienced individual to join our team as a Service Advisor.

Based in Essendon North, you will meet and deal with a variety of customers and provide them with accurate advice and an outstanding experience.

Key responsibilities include:

• Maintain and provide an exceptional level of customer service (from vehicle pick-up to handover) and customer advice (on service, parts and accessories)
• Attend to customer queries, make appointments to service customer vehicles, follow-up with customers (e.g. recall, reminders, missed appointments, etc.)
• Relevant paperwork and invoices

Who are we looking for?

• A person, with previous service advisory experience, preferably in a similar industry

• Experience with the Pentana system (desirable)

• Current driver’s licence manual or automatic

• Excellent communication and negotiation skills

• A ‘can do’ attitude

• Results oriented, identifies and uses resources wisely

• Work ethic and reliability

• Ability to provide an exceptional customer service to everyone, every day!

• A ‘DRIVEN’ person, with a passion for cars and people

Why should you join us?

• Be a part of a thriving business working among some of the brightest minds in the industry
• A competitive remuneration package, with fantastic performance-based bonuses
• Exclusive benefits and discounts on vehicles, parts and services
• Excellent career development opportunities, and ongoing training through Australia’s #1 Brand
• An Employee Recognition Program with monthly prizes
• An Employee Assistance Program, supporting yourself and immediate family members
• A rewarding experience, and supportive culture
• PM Automotive Group is an equal opportunity employer and encourages both male and female applicants

How to Apply

To apply, please send your resume and/or cover letter giving us a brief overview of your previous relevant experience and what interests you in this role via the ‘Apply’ button; or alternatively email a member of the Human Resources team a copy of your resume and/or cover letter at [email protected], ensuring you have clearly stated the role and site you are applying for*

*For applications via email, only shortlisted candidates will be contacted

This is a fantastic opportunity for you to take the next step in your career. Learn from the best, develop and make your mark using the continued success of PM Group.

Be part of our family and apply today!