Service Director
The role will be the head of the service unit and report into the President of the company, working alongside other members of the leadership team.
Summary about this job
Technicians
Company: TOMRA
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-3-8230-9702
Fax: +61-7-2138-4702
E-mail: n\a
Site: n\a
Detail information about job Service Director. Terms and conditions vacancy
- Great growth opportunity
- New and exciting company
- Global organisation and support
About Us
TOMRA is a new business in Australia, with a well-established global foothold. We are looking for an individual that is looking to grow as a member of the business and within their own career.
Our parent company TOMRA is the inventor and the world’s leading manufacturer of reverse vending machines (RVMs) with over 80,000 installations worldwide. We are involved in container deposit schemes in Europe, North America and Australia collecting and recycling more than 35 billion containers a year. Our cloud-connected and digitally-enabled RVMs allow consumers to collect refunds on their bottles and containers via electronic payments, discounts and vouchers -- or to donate to charities of their choice. More at www.tomra.com.
Here in NSW, TOMRA and its joint venture partner Cleanaway have won the exclusive right to operate the NSW Container Deposit Scheme ‘Return and Earn’ that began operating on 1st December, 2017.
Position description:
The role will be the head of service at TOMRA Australia and will report into the President of the company, working alongside other members of the leadership team.
The Service Director will have responsibility for strategic service, accountable for the overall success of TOMRA service outcomes and will support the growth of new and existing local opportunities. The position has two management level direct reports which form the service management team and responsibility for a workforce of approximately 40 + employees. The service organisational unit includes front-end infield as well as a back-end office-based team members.
The opportunity offers a key role in a dynamic and transforming business for someone who delivers results, focuses on continuous improvement and a great customer experience. As one of the leaders in our Sydney office, this role will also be responsible for providing leadership support, development and governance for all employees within the company.
Essential skills and experience:
• Prior experience within or knowledge of the waste and recycling industry is desirable
• Previous high profile and complex customer base
• Experience working in a senior role within business services
• Track record of success in leading medium sized businesses
• A dynamic leader with a proven ability to motivate and lead a cross functional team to effect change and to meet objectives and goals
• Having a healthy level of optimism and resilience - to persevere when faced with setbacks or adversity
• Strong financial and commercial skills, understanding of pricing models, budgets and forecasting
• Demonstrable experience delivering strategic insights and recommendations
• Excellent planning and project management skills, with an ability to manage multiple projects and competing deadlines
• Personable and able to deal with rapid business change
• Strong communication skills
• Exceptional organisational skills
• Have a high attention to detail
Sorry no agencies