Service Technician-Ballarat

Summary about this job

Detail information about job Service Technician-Ballarat. Terms and conditions vacancy

• Ballarat based role
• Full time role
• Excellent package with vehicle and tools of trade

• Our client is an established brand in the Ballarat Security Sector
• It offers 24/7 protection for retail, commercial and residential customers
• They provide full range of support services and in house technical support. 
• Exceptional business support and culture based on great staff who deliver exceptional customer service.

• The role is based in Ballarat servicing customers in the region 
• You will proactively service and maintain existing sites
• You will be on a roster for on call support
• Ensure that product and service promises are delivered.

• Service security panels including Tecom, K6000's and CCTV
• Problem solve maintenance of complex security services
• Assess customer site and provide update to customers on their systems, enquiring on use and any concerns
• Sign off on the work, clean the site and discuss status with the customer

• You have knowledge of networking and IT
• You must be organised, disciplined and able to manage your time
• You will have the ability to project manage your individual jobs
• You obtain a clear understanding of the customers' requirements.
• You fix any issues promptly while they are small
• Capacity to learn, training includes full ongoing product knowledge.

• Reliable and punctual
• Advanced problem solving skills
• Respectful communicator
• Work place safety 
• Pride in your work and completing to a high standard

• The mantra is "to create customers for life" through service.
• Everyone goes the extra to provide great service to customers
• We work as a team but each member is independent and confident in their role
• WH&S is the work place priority for our own people and our customers

• Growing business that provides a long term career.
• Fully equipped van and tools of the trade
• Solid package with reviews

• Please submit your current resume via the link below
• If you require further information, please contact Adam Charleston on 0439 000 292 or email [email protected]