Senior Underwriter

Summary about this job

Detail information about job Senior Underwriter. Terms and conditions vacancy

Position: Senior Underwriter

Job Title: Senior Underwriter

LOB/Department: Underwriting Services

Location: Level 9, 2 Park Street, Sydney

Summary of Responsibilities:

The position will be responsible for the assessment of new business, additions or alterations for all of MetLife’s risk products with significant autonomy and for mentoring less experienced underwriters while providing excellent service to internal and external clients in a changing and flexible work environment. This role also offers the opportunity to work closely with the Technical Underwriting Manager and the Underwriting Services Manager by assisting with the development of underwriting philosophies, guidelines and training programmes.

Principal Responsibilities:

• Analyse personal, financial and medical data in order to assess insurance applications via electronic/imaged “paperless” environments and telephone underwriting
• Underwrite all product lines and benefits within established underwriting authority and within benchmarks
• Adoption of MetLife’s underwriting standards and principles to ensure profitable and reasonable risks are accepted
• Contribute to development and monitoring of underwriting rules for MetLife’s automated underwriting engine
• Contribute underwriting knowledge to the development of new products and features
• Keeping abreast of industry trends and providing input into the formulation of the underwriting policy, philosophy and process
• Working closely with the Head of Customer Relations to resolve and report on Underwriting related complaints
• Assist with internal and external quality assurance as required; including the provision of reports to senior managers and external auditors
• Provide technical advice and guidance to other team members, including reviewing and signing off when second signatory is required
• Provide coaching and mentoring to new or less experienced underwriters within the team
• Build and maintain strong relationships with advisers/brokers, reinsurers, intermediaries, and service providers
• Professionally and openly communicate with external and internal clients whilst developing new relationships and enhancing existing ones
• Work within Legal, Compliance and other regulatory framework
• Promote MetLife’s values to external clients and customers
• Provide underwriting opinions to Claims and other teams
• Perform other appropriate tasks as designated by the Underwriting Service Manager

Knowledge/Skills/Competencies Required:

• Self motivated with excellent time management skills
• Ability to contribute positively and consistently to the underwriting team’s rules of engagement and MetLife’s culture of protecting the lifestyles of customers
• Strong experience in underwriting of all risk products (Term Life, TPD, Critical Illness and IP/SCI)
• Ability to quickly develop and maintain relationships at all levels whilst displaying strong interpersonal skills
• Excellent written and verbal communication skills
• Solid commercial and industry awareness
• Strong customer focus, excellent problem solving ability, analytical skills and adaptability to change
• Computer literate in Microsoft Word, Excel, Outlook (email), Internet Explorer, Powerpoint, etc
• Desire to be actively involved in industry seminars, discussion groups and forums

Qualification Required:

• Minimum five years of underwriting experience across all risk types (Retail, Group and Direct)
• Bachelor’s Degree in a relevant qualification

Key Business Relationships:

• Internal
  • Underwriting team members
  • Claims team members
  • Product teams
  • Administration teams
  • Distributions, marketing and actuarial teams
  • Legal and Compliance

• External
  • Advisors/brokers, clients, Funds/Trustee, Administrators, intermediaries, service providers
  • Reinsurers / CMO’s
  • Life insurance industry