Customer Service Operations Assistant
Join a small customer service focused team and develop your career in the Tourism industry.
Summary about this job
Other
Company: Let's Go Motorhomes
Location: Brisbane
Work type: Full Time
Salary: n\a
Phone: +61-3-9571-2577
Fax: +61-2-4056-7691
E-mail: n\a
Site: n\a
Detail information about job Customer Service Operations Assistant. Terms and conditions vacancy
- Tourism - Motorhome & Campervan rental industry
- Based at Geebung, Brisbane
- Must be able to work on a rotating weekend roster including Public Holidays
Let's Go makes every road trip an adventure. Our busy Brisbane branch is looking for a customer service focused individual.
What you’ll be doing
You'll get involved in providing customers with all the relevant information and support they need about our motorhomes and campervans to get them on their way to a great holiday by:
- Providing details of rental agreements and processing rental payments.
- Assisting with the check-out of vehicles by delivering walk through motorhome or campervan orientation to our customers.
- Co-ordinating the check-in procedure when customers return their rental vehicle to the depot.
- Operational support to process vehicle repairs including arranging servicing;
- Cleaning of motorhomes and campervans from time to time.
We’re looking for someone with:
- Previous customer service experience.
- Computer literacy, as you’ll be utilising our online reservations system.
- Ability to multi task and not afraid to get involved in all aspects of the business to ensure our customers have a wonderful experience.
- A whatever it takes attitude.
- Great organisation skills.
- Developed communications skills both written and verbal as you’ll be dealing with people from all over the world.
- Flexible approach to work and ability to adapt to a changing work environment.
- Willingness and commitment to work on weekends during busy times (rotating roster).
- A current/clean driver's licence is a MUST.
- The right to work in Australia – either Australian residency or appropriate work visa.
There will be weekend work on a rotational basis, as dictated by the demand for our Motorhome and Campervan rentals – especially during seasonal holiday times. You will also be required to share the after-hours telephone customer support from time to time.
Interested – then we'd love to hear from you. Check out our website at www.letsgomotorhomes.com to see what we are about and apply below.
Only successful candidates who have a Current/Clean Australian Driver’s Licence & the right to work in Australia, will be contacted for interview.
We take this opportunity of thanking you for considering a career with Let's Go.
Explore like never before!