Food & Beverage Supervisor
RACV Goldfields Resort is seeking an experienced and dedicated hospitality professional to join their Food & Beverage team.
Summary about this job
Management
Company: RACV
Location: Ballarat & Central Highlands
Work type: Full Time
Salary: n\a
Phone: +61-7-4043-7490
Fax: +61-3-8829-1389
E-mail: n\a
Site: n\a
Detail information about job Food & Beverage Supervisor. Terms and conditions vacancy
- Salary $64,477 p.a. including super
- Full time, permanent position
- RACV Goldfields Resort
RACV operates in the areas of motoring and other transport, the home, leisure and travel, and retail. RACV has more than 2000 employees who work under the leadership of an 11-member non-executive board and Managing Director and CEO Neil Taylor.
Job description:
Looking to take the next step in your Food and Beverage career? Would you like to lead a team and develop your skills in a management role?
RACV Goldfields Resort is seeking a highly motivated and dedicated hospitality professional to oversee and co-ordinate operations in our Food and Beverage department. As a seasoned professional in hospitality you will bring a range of skills and food and beverage knowledge to add depth and strengthen the current team.
The main responsibilities will include:
- Supervision across multiple departments (Conference and Events, Restaurant and Golfers Lounge Café),
- Leading by example and communicating to the team effectively for the smooth running of the department
- Ensuring exceptional service is delivered to our guests and members
- Contributing to business growth by identifying cross-selling and up-selling opportunities
- Ensuring effective staff utilisation by assisting in roster preparation and management
- Assisting in the development and maintenance of all standard operating procedures
- Managing difficult situations including customer complaints
- Performing specialised service methods and support the training of Food and Beverage Attendants
- Liaising between management, kitchens, bar and staff to prevent service issues arising
- Complying with and ensuring staff adhere to correct OH&S policies and procedures
To be successful for this role, you must have the availability and flexibility to work a range of hours including morning, afternoon and evening shifts and have the ability to work and supervise effectively in a high pressure environment.
You will be customer-service orientated, have a positive attitude, be very well presented and most importantly be motivated to deliver a high level of friendly service to RACV's members and guests.