Housekeeping Supervisor

Summary about this job

Detail information about job Housekeeping Supervisor. Terms and conditions vacancy

Silk Hospitality is the fastest growing outsourced housekeeping provider in Australia with operations Australia-wide.
In this hands-on role you will work closely with our Executive Housekeeper to drive productivity, lead and develop the housekeeping team and take ownership for maintaining and enhancing Hotel standards. Responsible for the department in the absence of the Executive Housekeeper, you will have strong attention to detail, possess excellent communication skills and be able to confidently liaise with all departments.

Position Responsibilities

• Achieving and exceeding guest service standards.
• Ensuring compliance with Hotel standards including cleanliness, appropriate chemical safety and Workplace Health and Safety
• Daily checking of guest rooms and designated staff areas to maintain standards
• Allocating rooms and directing the team
• Monitoring labour costs and productivity according to occupancy levels
• Assisting with cleaning of public areas and accommodation suites
• Training and development of employees
• Assisting in maintaining budget and labour costs
• Staff coaching
• Assisting in the event of an emergency
• Work closely with other hotel departments including Maintenance, Food & Beverage and Front Office
• Maintain the security and privacy of guests, demonstrating your integrity and diligence at all times.
• Maintaining cleanliness of work areas and reporting of any hazards, faulty or damaged equipment to senior staff.

  
Qualities and Experience

• Proven skills and experience in a similar position.
• Management, Organisational and general business skills.
• Excellent communication skills.
• A great team player with the ability to work with a variety of people across various levels within the business.
• A great attitude.
• An Interest in practical hands on work.
• Honest and reliable.
• The Capability to maintain control and composure in difficult circumstances.
• Problem solving ability.
• A National Police Clearance would be a preference.

What we can do for you:

• Opportunities for long-term career progression within the company.
• You will have the flexibility to work various shifts including weekends and public holidays across a seven-day roster

  
This is a great opportunity to work for a distinguished brand and to take your career to the next level.