Retrieval Administrative Support Officers - Casual
An exciting opportunity has arisen to join Adult Retrieval Victoria
Summary about this job
Medical Administration
Company: Ambulance Victoria
Location: Melbourne
Work type: Casual/Vacation
Salary: n\a
Phone: +61-7-8001-9765
Fax: +61-3-5040-2931
E-mail: n\a
Site: n\a
Detail information about job Retrieval Administrative Support Officers - Casual. Terms and conditions vacancy
Ambulance Victoria (AV) is currently seeking to recruit 2 x Retrieval Administrative Support Officers (RASO) to join our team at Adult Retrieval Victoria. These positions are Casual positions, located with Adult Retrieval Victoria (ARV) in South Melbourne.
About the role:
The RASO is the first point of contact for all referrals to the state wide adult critical care retrieval service. The primary function of this role is to provide telephony support and effective and efficient administrative support to the ARV Clinical Coordinator.
Responsibilities include but are not limited to:
- Providing 24/7 call taking and telephony support, including general administrative support to the ARV Clinical Coordinator
- Database and case management including ‘real time' data entry, and data checking procedures
- Establishing telehealth connections between ARV and Health Services across Victoria as required.
- Liaising with multiple providers to arrange and book transport platforms
About you
The successful applicant/s will have demonstrated experience in administration duties, including call taking and telephony experience. Intermediate to advanced computer and typing skills are essential, as well as strong communication and problem solving skills teamed with excellent attention to detail. Ability to multitask and work in a fast paced dynamic environment as well as possessing superior verbal and written communication skills is a must for this role.
What's in it for you?
As a valued member of AV you will enjoy a professional working environment that recognises the importance of work/life balance. We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities. If you're ready to play an integral role and deliver results that help make a real difference, we want to hear from you!
How to apply
Applicants are requested to address the selection criteria detailed in the position description (PD). Please ensure you read the "Applying for a position with Ambulance Victoria" document and PD prior to submitting an application.
If you have any queries, please email [email protected] or for further position information contact Wendy Rossiter on 03 9090 2359 during office hours.
Your application will form an integral part of the selection process and should include the following:
- A covering letter
- A resume
- A document addressing the selection criteria (detailed on the last page of the position description).
We request that your application for the Retrieval Administrative Support Officer (RASO) - Casuals position is submitted by 5pm, Thursday 19 July 2018 via the AV Careers Page: https://careers.ambulance.vic.gov.au to be considered.
Please be advised we do not accept application via other recruitment sources, applications will only be considered via the AV Careers Page.
Ambulance Victoria is an Equal Opportunity Employer
By applying for this position within Ambulance Victoria (AV), you agree to undertake an assessment of any Secondary Employment or outside interests. This is required to ensure there is no perceived or actual conflict of interest for AV should you be successful and commence in the new role.