Compensation Advisor

Summary about this job

Detail information about job Compensation Advisor. Terms and conditions vacancy

The Country Fire Authority (CFA) is one of the world's largest, and most highly regarded community based emergency services organisations. We respond to fire and other emergencies 24 hours a day, seven days a week. Whilst our firefighters are the cornerstone of CFA services, what goes on behind the scenes is just as important in helping to protect lives and property.

An opportunity exists in our People and Culture team to manage and administer a portfolio of CFA WorkCover & Volunteer compensation claims and carry out the role of a case manager and return to work coordinator.  This role involves managing claims in an effective, efficient and empathetic manner to achieve early injury recovery, return to work and appropriate compensation outcomes.

The successful applicant will have:

• Experience in workers compensation claims management
• Ability to implement early intervention strategies
• Experience in developing and monitoring return to work plans in consultation with key stakeholders
• Excellent ability to prioritise work and systematically manage a caseload.
• Demonstrated ability to effectively communicate verbally and in writing to a diverse range of clients.
• Experience and ability in interpreting and applying policy, procedure, regulations and legislation.
• Demonstrated analytical, numerical and problem solving skills and ability to exercise sound judgement.
• Demonstrated ability to work under pressure
• Excellent interpersonal skills with demonstrated ability to build relationship with external and internal stakeholders.
• Demonstrated ability to work effectively both autonomously and within a team environment.
• Strong client focus.
• Experience in a self-insurance environment would be highly regarded

Your Application

When applying for a position with CFA, the key to progressing in the selection process is the quality of your application. Your application must demonstrate that you have the qualifications, experience, key attributes and skills required for the position.

Applicants must address the selection criteria outlined in the attached position description.

Your application should include:

• Cover letter
• Responses to the Key Selection Criteria as outlined in the Position Description
• Resume

Submitting your Application

When you click the 'apply' button you will be taken to the online application form. Here you will be asked to provide personal and contact details and respond to employment-related questions.

The successful applicant will be required to complete a National Police History Check.

CFA supports flexible working arrangements and is committed to being an inclusive, fair and child safe organisation for all staff, volunteers and the community.