Support Technician

Summary about this job

Detail information about job Support Technician. Terms and conditions vacancy

• A rare opportunity to join the worldwide leader in high-performance optics
• Great employee benefits including 5 weeks annual leave
• https://youtu.be/xWh6gH4JR7M

About the company

This is an outstanding opportunity to join the market-leading subsidiary of a multinational aerospace, defence and avionics organisation currently located at Bankstown Airport with an expected move to Botany late 2018

SAFRAN Electronics and Defense Australasia (SEDA), a SAFRAN high-tech company, holds world leadership positions in optronics, avionics, electronics and critical software for both civil and military markets.

About the role

We are currently seeking a suitably experienced and qualified Support Technician. The primary focus will see the successful applicant be responsible for the diagnostic, expertise, repair and validation of optronics and electronics systems. This role will also be responsible to manage and plan workflow, maintenance and corrective maintenance schedules for the designated product to ensure turnaround time and on target quality requirements are observed and achieved.

This role also requires performing works off site and at customer facilities which may include:

• Troubleshooting & diagnostic of systems
• Removal and Setting to Work (STW) of systems
• Technical Assistance

Duties and Responsibilities

• To provide accurate technical reports including but not limited to equipment and troubleshooting information, proposed solutions and resolutions of a problem using strong analytical and communication skills. Specific attention will be required on traceability and quality standards
• To be the main technical point of contact as technical support for the customer 
• Assist for the scheduling of maintenance activities for customer fleet support management
• Assisting in maintaining and developing procedures, work instructions, forms and associated processes
• Perform assistance, training and maintenance activities on customers’ sites across Australia and New Zealand

Experience and technical skills

• Completed a Diploma at Engineer level in the field of Electronics and or Optics or system engineering
• Proven experience in complex system engineering support and maintenance
• Proven experience with the setup and application of test equipment (electrical analyser, digital multi-meter, oscilloscope, signal generator, spectrum analysers, etc.)
• Understanding of electronic modules and electrical/electronic wiring and competent to analyse and interpret technical documents, schematics and technical drawings.
• Demonstrated competency and ability to perform precision electronic assembly tasks
• Experience in technical documentation and processes iaw Quality Standards AS/NZS9001, AS/NZS9100, and AS/NZS14001 framework
• Experience in Continuous Improvement methodologies (Six Sigma, Lean, 5S etc)
• A good understanding of Microsoft Office tools (Word, Excel, Access, Visio) for document creation and updates

Can demonstrate:

• Must have or be able to attain Australian Defence Security clearance to NV1
• Strong problem solving and analytical skills
• Excellent client-facing skills
• Excellent written and verbal communication skills
• Be willing to travel to interstate or overseas for maintenance or training activities
• French speaker would be advantageous
• Defence force experience would be desirable

How to Apply

Candidates must currently have the legal right to work in Australia to be eligible to apply for this position.

Applications for this role will only be accepted if submitted through the below link:

https://www.safran-group.com/job/sydney-nsw/support-technician/64893

All applications should include a covering letter and up to date CV and be submitted to the attention of Human Resources quoting reference number ST0618