Customer Service Officer
Customer Service Job based in Northern Suburbs
Summary about this job
Customer Service - Customer Facing
Company: Hays Contact Centres
Location: Melbourne
Work type: Contract/Temp
Salary: n\a
Phone: +61-2-6373-8919
Fax: +61-8-9221-9828
E-mail: n\a
Site: n\a
Detail information about job Customer Service Officer. Terms and conditions vacancy
- Government Organisation
- Start ASAP
- Competitive Rate
Customer Service Job based in Northern Suburbs
Your new company
Local government organisation is seeking experienced customer service individuals to work in their Broadmeadows and Bundoora locations. Due to the continually busy environment, positions have arisen for experienced customer service professionals to join their evolving team.
Your new role
You will have the chance to work in a fast paced environment as a highly valued member of the customer service team. The role entails extensive off- and on-site training, including learning about customer service, vehicle inspection and registration and much more. You may have the chance to work at other nearby branches if required and also be on call until 9 am on your rostered days off to cover unforeseen circumstances.
What you'll need to succeed
- Previous customer service and cash handling experience and a genuine interest in resolving customers’ enquiries
- Excellent attention to detail
- Full driver’s licence without any loss of points
- Willingness to work flexible hours (Monday-Friday) on a rotational roster and being available to work up to 5 days a week at different locations.
- In this role you may be trained for licence testing, this involves you being out on the road with learner drivers, assessing and documenting driving skills, while directing them around pre-determined test routes.
What you'll get in return
- You will receive classroom based training at the head office in Kew and on-the-job support
- Excellent work culture and hourly pay rate
- Temp on going with view of extension and/or permanency
What you need to do now
We’re looking for the right people for this role, so please apply online for consideration, click 'apply now' to forward an up-to-date copy of your CV. If you have any further questions about this role, please contact Jennifer Culham on 96049690.