Service Advisor - Hornsby

Summary about this job

Detail information about job Service Advisor - Hornsby. Terms and conditions vacancy

• 50% discount on all NRMA insurances and free Roadside Assistance
• Career advancement opportunity
• Based at Hornsby

• 50% discount on all NRMA insurances, free Roadside Assistance and much more!
• State of the art MotorServe workshop in Hornsby
• Career Advancement Opportunities & Competitive Pay

NRMA MotorServe is actively seeking a Service Advisor/Customer Service Representative, to join their busy store in Hornsby.

The role:

• Customer Service and Member relations
• Providing general mechanical advice/quotations
• Face to face and phone query management
• Help to ensure the store and business achieves its key targets
• Stock control, invoicing, ordering and general maintenance of the store
• Support to other team members as and when required
• Ensuring safe and inclusive work environment

To succeed:

• Previous experience in a similar role
• Passion for the Automotive Industry
• Excellent customer service & multi-tasking skills
• Strong communication skills and complaints resolution handling
• Experience in sales desirable
• Ability to work every second Saturday until midday
• Solid computer and system experience
• A current Trade Certificate or equivalent is desirable but not essential

We are proudly diverse and are committed to fostering an inclusive culture where all people are valued, respected and able to contribute their talents to drive organisational performance. We encourage applications from people from diverse backgrounds including Aboriginal and Torres Strait Islander people.