CUSTOMER SERVICE OFFICE - COFFEE MACHINES
Australian Distributor / Inbound Customer Support + Assistance with Products & Parts Enquiries / Permanent Position / On-site Parking
Summary about this job
Customer Service - Call Centre
Company: Cross Check Australasia
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-8-7131-7394
Fax: +61-7-4804-5650
E-mail: n\a
Site: n\a
Detail information about job CUSTOMER SERVICE OFFICE - COFFEE MACHINES. Terms and conditions vacancy
- Australian Company
- Focus on Customer Support & Product Enquiries
- Permanent Position – Available for an Immediate Start
Our client is dedicated to producing the best coffee experience, providing high quality machines and products, sourced from the best manufacturers in the world, backed by their and legendary service to Australia wide cafés, restaurants and businesses.
The business is seeking to appoint a friendly and customer service orientated individual to answer and direct incoming calls, troubleshoot customer enquiries and provide administration support.
To be successful, you will be in a similar position providing over the phone product assistance to customers, coupled with administrative support. Ability to read and interpret product diagrams / schematics is highly desirable. You will also be able to demonstrate the following:-
- Excellent interpersonal and communication abilities
- Solid organisational skills, including the ability to manage multiple concurrent tasks
- Ability to learn and apply new information quickly
- Good problem-solving and reasoning skills
- Technical aptitude - able to pick up product knowledge and details
- Balanced talking and listening skills
- Great follow-up and administrative skills
This is a great opportunity join a growing business and take ownership of a position that is pivotal to the continued success of the company.