Contact Centre Operator
Exciting job opportunity for a contact centre expert to join a well respected organisation.
Summary about this job
Customer Service - Customer Facing
Company: Hays Contact Centres
Location: Melbourne
Work type: Contract/Temp
Salary: n\a
Phone: +61-7-3689-4026
Fax: +61-2-8591-4994
E-mail: n\a
Site: n\a
Detail information about job Contact Centre Operator . Terms and conditions vacancy
- Work in an amazing culture
- Competitive hourly rate
- Career development
Exciting job opportunity for a contact centre expert to join a well respected organisation.
Your new company
My client requires a flexible, customer service focused individual to work in their CBD branch. Their recent increase in workload has created a new vacancy for a Customer Service Officer to join in their contact centre department.
Your new role
you will be a valued member of staff, as you will be the face and voice of the organization. This role involves a mixture of both face to face and inbound call enquires. Day to day you will respond to customer queries,providing a resolution to a variety of enquires utilising training materials and information provided. The working hours will be Monday to Friday, with 25 - 37.5 hours a week.
What you'll need to succeed
- You will need to be flexible, working between 25 - 38 hours a week
- You must have recent contact centre experience
- You will need relevant customer service experience
- Ability to work in a team under supervision
- Strong written and verbal communication skills
What you'll get in return
My client provides a welcoming environment. Their low staff turnover and strong belief in reward and recognition creates a thriving and buzzing working environment. My client can also offer a competitive rate of $25-27 per hour , depending on experience.
What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or contact Kelly Daines via [email protected]
If this job isn’t quite right for you but you are looking for a new position please contact us for a confidential discussion on your career.