Customer Service Coordinator
Join a Nationally recognised manufacturing organisation offering career development and Flexibility.
Summary about this job
Customer Service - Call Centre
Company: Aston Carter
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-3-6792-8760
Fax: +61-3-2163-8019
E-mail: n\a
Site: n\a
Detail information about job Customer Service Coordinator. Terms and conditions vacancy
The Organisation
This is an amazing opportunity for a driven and well-experienced Customer Service Officer to join a large and well-known market leader within the manufacturing space. The well-established and highly regarded organisation is offering strong growth potential for determined and driven employees who are seeking to exceed their career and work collaboratively within a team setting. The company is fast-paced with a busy customer service department based in Bankstown and is easily accessible by public transport and provides on-site parking.
The Opportunity
As a Customer Service Officer working in this fast paced department, you will be responsible for answering all incoming queries as well as assisting internal and external stakeholders. The successful candidate will be a team player who can work towards goals and be able to assist others when necessary.
Your responsibilities as a Customer Service Officer will include but not limited to:
- Providing support to staff as well as assisting internal and external customers and stakeholders.
- Responding to high volume calls, emails and queries in a thoroughly and timely manner whilst maintaining a professional attitude.
- Ability to liaise with all stakeholders of the business and pass on accurate information to ensure the smooth running of the business.
- Order processing, tracking orders and updating of stock through Salesforce system.
Experience and Skills Required:
- Minimum of three years within a customer service or call centre role is desired.
- Excellent attention to detail with the ability to maintain a high level of service while working under pressure within a fast-paced environment.
- Immaculate phone manner with a positive and professional approach to work within a team and autonomously.
- A background in case management and investigations on payments and billing issues will be highly regarded.
If you are looking to take the next challenging step in your career and want to work for a company that rewards success, provides strong training and career progression than please apply!
For more information you can call Sali Goumar in our Greater Western Sydney office on (02) 8894 2712 quoting Job Reference 506863 or alternatively, apply here to register your interest.