Customer Service & Marketing Assistant
All rounder role, customer service, doing quotes, processing orders, supporting the sales staff and being the marketing guru for the company
Summary about this job
Other
Company: Becks Wiggins Stokes Pty Ltd
Location: Melbourne
Work type: Full Time
Salary: n\a
Phone: +61-2-8180-3068
Fax: +61-7-3555-9556
E-mail: n\a
Site: n\a
Detail information about job Customer Service & Marketing Assistant. Terms and conditions vacancy
- Exciting new role with multiple functions to it
- Work close to home near Knoxfield
- Great Working and Friendly Supportive Culture
Our client who is in the technology industry is currently seeking a motivated customer service officer and marketing assistant to join their friendly team. This role is based in the Eastern suburbs in Melbourne close to Ferntree Gully. This is a role that will include a bit of everything, from liasing with customers over the phone, to providing quotes, processing orders, supporting the sales staff and providing some key aspects of marketing for the company.
Reporting directly to the Victoria Sales Manager, your responsibilities will include but not be restricted to:
- Processing sales orders and invoicing
- Action and follow up customer sales and service enquiries
- Provide back office and administrative support to sales and operations staff
- Assist sales team with quote preparation and sales objectives
- Build & maintain positive customer relationships;
- Assist sales team with marketing objectives
- Maintain digital and social media platforms like website and facebook
- Organise trade shows
- Provide local marketing support
- Participate in global marketing meetings
- Coordinate deliveries for all areas of the business
- Liasing with staff regarding scheduling of goods for despatch and inwards goods
The right candidate will need:
- High level of interpersonal and communication skills, both written and verbal
- Meticulous attention to detail and a willingness to learn
- Ability to prioritize, being organised and able to work within a fast paced environment
- Proficient with all Microsoft suite like Outlook, Excel, Word, Power Point
- Experience in ERP, CRM and accounting software would be highly desirable
- Ability to think on your feet and multitask
- Positive and flexible attitude
- Excellent customer service skills
- Experience in organising trade shows or exhibitions would be highly desirable
- Experience with social and digital media platforms including electronic direct mail
- Some marketing experience
- Be prepared to participate in global marketing meetings after hours
In order to be short listed for this role you must have at least 2 years’ experience in a similar role. If you are interested in this great opportunity please apply now with a resume and a cover letter outlining your skills relating to this role or for further details please contact Veronique in confidence on 03 9535 9500.
ONLY SUCCESSFUL CANDIDATES WILL BE CONTACTED AND YOU NEED TO HAVE AUSTRALIAN EXPERIENCE