Customer Service Officer
Seeking customer service expert with Local Council experience, North East Location, ASAP Start Date.
Summary about this job
Customer Service - Call Centre
Company: Hays Contact Centres
Location: Melbourne
Work type: Contract/Temp
Salary: n\a
Phone: +61-8-1657-8169
Fax: +61-7-8427-3464
E-mail: n\a
Site: n\a
Detail information about job Customer Service Officer . Terms and conditions vacancy
- North East Location
- ASAP Start Date
- Local Council experience mandatory
Seeking customer service expert with Local Council experience, North East Location, ASAP Start Date.
Your new company
Our Local Government client is currently seeking a bright and engaging Inbound Customer Service Officer to join a sociable and friendly team in the North East.
Your new role
You will be working in a high volume environment, which will see you on the front line for all customer requests regarding a broad spectrum of topics. Your role will be to provide accurate information on policies , procedures and legislation. You will be responding correctly and professionally to incoming enquiries from both businesses and the general public.
What you'll need to succeed
- Local government experience is mandatory
- 3+ years working in a contact centre environment is mandatory
- experience working in a receptionist role or administrative role is highly regarded
- You will have exceptional written and verbal communication
- You must be an Australian citizen or PR to be considered
What you'll get in return
- Top hourly rate
- Training and ongoing support
- You will be a part of a small knit team with a great working culture
- You will have opportunities to apply for permanent positions as they are advertised internally
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Jennifer Culham now for a confidential discussion at 96049690.