Inbound Customer Service Representative

Summary about this job

Detail information about job Inbound Customer Service Representative. Terms and conditions vacancy

• Australia's Leading Natural Healthcare Brand
• Progressive and supportive team environment
• Free massages and fitness classes!

 

• Are you looking for your next challenge?
• Do you have passion for the natural health care industry?
• 12 month fixed term contract

Do you have customer service experience within the healthcare industry?

BioCeuticals is a progressive, practitioner only brand owned by Australia's largest Healthcare company, Blackmores Limited. Renowned for manufacturing and delivering high quality integrative medicines to healthcare practitioners, we aim to consistently raise the standards of natural based therapies.

Purpose of role:

We are looking for a driven, motivated and customer service focused individual to join our highly successful Sales Team in this 12 month contract as a full-time Inbound Customer Service Representative.

 

Your strong resilience and customer focused outlook will see you thrive in this role. You will utilise your previous experience in a call centre environment coupled with your experience in the natural health industry to drive sales to meet established revenue targets and achieve key performance objectives.

 

We can offer:

• An opportunity to expand your career as we embark on this next stage of growth
• A progressive and supportive team culture
• Continuous educational development within the natural medicine field

Responsibilities include:

• Actively engage with BioCeuticals product materials to build product knowledge necessary for supporting customer sales results.
• Communicate with customers in accordance with sales service levels.
• Ensure accuracy and timeliness of information.
• Proactively respond to emerging priorities.

To be successful:

• Previous experience in Customer Service.
• Strong communication skills, written and verbal.
• Sound interpersonal, negotiating and influencing skills.
• Results focused attitude.
• Be a team player and a self-starter.

In addition to the above, we welcome experience and qualifications in Naturopathy, Nutrition (or similar) field. 

Applications close on:  Friday 20 July 2018.

 

Agencies please note: this recruitment assignment is being managed directly by Blackmores Talent Acquisition team. We will reach out to our preferred agency partners if required. Your respect for this process is appreciated.