Customer Service Consultant

Summary about this job

Detail information about job Customer Service Consultant. Terms and conditions vacancy

• Fun and rewarding work environment and an excellent salary
• Utilise your experience in a new exciting role
• Training and potential to develop

Exciting opportunities for customer service focused individuals to work with a market leader. Based in S.E.

Your new company
A well renowned client is actively seeking engaging and experienced Customer Service Consultants to join their rapidly growing organisation.

Your new role
You may be required to control a high volume of inbound calls, handling customer enquiries, providing product information to new and existing customers. You will be required to conduct outbound calls to follow up on leads and maintain a positive relationship with customers. You will need to identify customer needs, whilst working towards individual KPIs and targets.

What you'll need to succeed

• You will have experience in customer focused role
• You will have face-to-face or contact centre experience
• Excellent written and verbal communication skills
• Computer savvy as you may be required to use multiple systems simultaneously
• A friendly and consumer focused approach

What you'll get in return

• Fun and rewarding work environment and an excellent salary
• Opportunity to work with a leading organisation in the industry
• Training and potential to develop and grow

What you need to do now
We’re looking for the right people for this role, so please apply online for consideration, click 'apply now' to forward an up-to-date copy of your CV. If you have any further questions about this role, please contact Diana D’Cruz on 96049690.

Only successful applicants will be notified.