Customer Service Representative

Summary about this job

Detail information about job Customer Service Representative. Terms and conditions vacancy

• Sociable working hours
• Friendly and supportive team
• Development opportunities within the Network

I-MED Radiology Network is Australia’s largest private diagnostic imaging network offering a comprehensive range of services including CT, MRI, ultrasound, general x-ray, and a commitment to exceptional standards of patient care.

We are currently recruiting Customer Service Representatives to work on a permanent full time basis at our offices in Woden.

Shifts will range between the hours of 8am and 5pm Monday to Friday

This role is based in a busy, yet supportive contact centre and would be a fantastic opportunity to extend your knowledge in a challenging, fast paced environment.

Key accountabilities:

• Delivering high quality contact centre services for multiple I-MED clinics
• Managing appointments to maximise customer service and clinic efficiency
• Providing excellent customer service and patient care
• Developing and maintaining strong working relationships with patients, referrers, staff and managers

What we're looking for:

• Previous contact or call centre experience (highly desirable)
• Ability to manage high volume calls
• Strong computer skills and experience using multiple programs simultaneously
• Excellent interpersonal and communication skills
• Ability to work autonomously and in a team environment

What I-MED can offer you:

• The opportunity to work with quality teams
• Friendly and supportive environment
• Development opportunities within the Network

If this sounds like a role which is suited to your experience and current situation, we encourage you to click on the 'Apply" button below or visit our website www.i-med.com.au