Client Service Manager (Owners Corporation Industry)

Summary about this job

Detail information about job Client Service Manager (Owners Corporation Industry). Terms and conditions vacancy

Body Corporate Strata Group is a highly regarded Body Corporate Management company. We currently have offices in Keilor East, Hawthorn, Glen Iris, Geelong, Boronia & Mildura. Our vision is to be Victoria's leading Owners Corporation Manager of choice.

We have a strong growth strategy and culturally pride ourselves on service, integrity, professionalism & administrative excellence.

We value our people and our strong focus on continual improvement & innovation and the relationships we build and foster with our clients.

Body Corporate Strata Group offer attractive entry level salaries for the industry as we wish to recruit only the highest quality of candidate.

The position exists within our Western Suburbs Branch for a Client Service manager.

The successful applicant will ultimately be responsible for the day to day operations of an extensive property portfolio in conjunction with the Relationship Manager.

The role involves liaising, supporting, advising and working with Body Corporate members and committees.

Your day to day duties will include but not limited to:

·  Supporting a portfolio of clients 

·  Meeting attendance with the Relationship Manager

·  Liaising with clients 

·  Maintaining office systems 

·  Building relationships with customers and staff

·  Maintaining and updating knowledge to ensure                   correct advice is provided to clients

The applicant must possess:

·  Motivation and willingness to learn 

·  Ideally have worked in a customer service role

-  Providing high levels of customer service                

·  Professional appearance 

·  Genuine interest in Customer service excellence 

-  Genuine interest in the ever growing property sector

·  Friendly and sociable 

·  Willingness to visit properties on an ad hoc
   basis 

·  Ambition to retain clients 

·  Good computer skills 

·  Great face to face communication and telephone
   manner

Along with these requirements applicant must have their own vehicle