Customer Support Specialist

All vacancies of AustraliaCall Centre & Customer ServiceCustomer Support Specialist

We are looking for passionate Customer Support Specialists to help make our customers' experience with Taxify easy and effortless!

Summary about this job

Customer Service - Customer Facing

Company: TAXIFY AUSTRALIA PTY LTD

Location: Sydney

Work type: Full Time

Salary: n\a

Phone: +61-7-6733-5669

Fax: +61-2-3044-3934

E-mail: n\a

Site:

Detail information about job Customer Support Specialist. Terms and conditions vacancy

  • Join one of the fastest growing startups in the world!
  • Great team environment!
  • Free Taxify credits!

Taxify is one of the fastest growing startups in the world with over 4M happy customers in 25 countries, from Europe to Mexico to Africa. We build a smartphone app to take safe and fast rides – all at the tap of a button.

We are looking for an experienced Customer Support Specialist, who will make it easy and effortless for all Taxify users regardless of their country of location. 

You will:

  • Represent Taxify in Sydney
  • Support all Taxify users and help them get the most out of our apps
  • Create loyal fans by showing them we really care
  • Contribute and share ideas to decrease the workload and improve the quality & speed of Taxify's customer support
  • Be a key player in building a support team in a challenging hypergrowth environment 

We really want you to:

  • Understand what does outstanding customer support look like and be ready to go the extra mile
  • Be always ready to put customers first, be passionate about helping others
  • Be curious as to why customer support is contacted in the first place and be ready to tell the story to other teams within Taxify
  • Be a hustler, not stopping after 20 obstacles a day
  • Have excellent spoken and written English, any other language is a plus
  • Be passionate about new technology and ridesharing
  • Be available to work weekends and rotating shifts

We offer:

  • Competitive salary
  • Amazing experience working in one of the fastest growing start-ups in the world
  • Unique opportunity to shape the transport industry in Australia
  • No corporate BS
  • A super motivated and talented team to work with
  • Free Taxify credit

If that sounds like you - please apply now! Submit an application via our careers website: 

https://taxify.eu/en-au/careers/#op-234904-customer-support-specialist-sydney

*No recruiters/job agencies please. Thanks!

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