Customer Support Specialist
We are looking for passionate Customer Support Specialists to help make our customers' experience with Taxify easy and effortless!
Summary about this job
Customer Service - Customer Facing
Company: TAXIFY AUSTRALIA PTY LTD
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-7-6733-5669
Fax: +61-2-3044-3934
E-mail: n\a
Site: n\a
Detail information about job Customer Support Specialist. Terms and conditions vacancy
- Join one of the fastest growing startups in the world!
- Great team environment!
- Free Taxify credits!
Taxify is one of the fastest growing startups in the world with over 4M happy customers in 25 countries, from Europe to Mexico to Africa. We build a smartphone app to take safe and fast rides – all at the tap of a button.
We are looking for an experienced Customer Support Specialist, who will make it easy and effortless for all Taxify users regardless of their country of location.
You will:
- Represent Taxify in Sydney
- Support all Taxify users and help them get the most out of our apps
- Create loyal fans by showing them we really care
- Contribute and share ideas to decrease the workload and improve the quality & speed of Taxify's customer support
- Be a key player in building a support team in a challenging hypergrowth environment
We really want you to:
- Understand what does outstanding customer support look like and be ready to go the extra mile
- Be always ready to put customers first, be passionate about helping others
- Be curious as to why customer support is contacted in the first place and be ready to tell the story to other teams within Taxify
- Be a hustler, not stopping after 20 obstacles a day
- Have excellent spoken and written English, any other language is a plus
- Be passionate about new technology and ridesharing
- Be available to work weekends and rotating shifts
We offer:
- Competitive salary
- Amazing experience working in one of the fastest growing start-ups in the world
- Unique opportunity to shape the transport industry in Australia
- No corporate BS
- A super motivated and talented team to work with
- Free Taxify credit
If that sounds like you - please apply now! Submit an application via our careers website:
https://taxify.eu/en-au/careers/#op-234904-customer-support-specialist-sydney
*No recruiters/job agencies please. Thanks!