Customer Sales Representative - Inbound

Summary about this job

Detail information about job Customer Sales Representative - Inbound. Terms and conditions vacancy

• Inbound Sales - 1 Year Max Term Contract
• Located in Sydney Olympic Park
• On-site Parking Available

Help drive the ongoing success of one of Australia’s most iconic organisations at NRMA. Feel the buzz of real job satisfaction as you support millions of members. You’ll work with talented professionals in a safe, collaborative environment where people come first.

Here’s where you come in…

Working out of our state of the art head office in Sydney Olympic Park, the primary responsibility of the Inbound Customer Sales Representative is to uphold the legendary member experience whilst maximising all sales opportunities and contributing to the awesome culture within the existing team.

Key responsibilities of this role include:

• Inbound calls from existing, new and lapsed members with regards to their Roadside Assistance Membership and Motor Insurance policy.
• Take responsibility for delivery of exceptional member experience, showing respect for all members, customers and fellow NRMA colleagues.
• Identify and actively pursue sales opportunities including cross-selling.
• Provide first point resolution to all members and customers.
• Resilience and the ability to overcome objections.
• Achieving and exceeding KPI’s.
• The ability to multitask and pick up new computer systems quickly.
• Maintaining a high level of product knowledge in a versatile and evolving sales environment.

To be successful for this role you will have:

• Available to work hours 35 hours between 8.00 am to 6.00 pm Monday to Friday
• Previous sales experience (preferably in a contact centre environment) with solid understanding of the sales process
• Clear verbal and written communication skills
• Excellent rapport building skills
• Drive and passion to succeed
• Demonstrated ability to achieve Sales KPIs

Place your trust in a business approaching a century of success in Australia. Grow personally and professionally as you work with great people in an environment geared to bringing out your best.

We are proudly diverse and are committed to fostering an inclusive culture where all people are valued, respected and able to contribute their talents to drive organisational performance. We encourage applications from people from diverse backgrounds including Aboriginal and Torres Strait Islander people.

If you feel that this is the right role for you then please forward your application by clicking on "Apply Now".