NAB Due Diligence Officer
Hays is proud to be supporting NAB in the recruitment for various jobs across the financial crime services.
Summary about this job
Customer Service - Call Centre
Company: Hays Contact Centres
Location: Melbourne
Work type: Contract/Temp
Salary: n\a
Phone: +61-2-8774-9012
Fax: +61-2-4902-8774
E-mail: n\a
Site: n\a
Detail information about job NAB Due Diligence Officer. Terms and conditions vacancy
- $31.79 per hour plus super
- Melbourne CBD | Top 4 bank
- Full time hours | Temporary (view to extend)
Hays is proud to be supporting NAB in the recruitment for various jobs across the financial crime services.
Your new company
To be successful with NAB you will go above and beyond to achieve great results for the customer, the company and yourself. NAB is passionate about diversity and inclusion and will guarantee you are a valued member of their community. NAB’s core values include, passion for customers, will to win, be bold, respect for people, and doing the right thing.
Your new role
As a Customer Due Diligence Officer you will be responsible for:
- Making outbound calls to existing NAB customers to verify, validate or update their details.
- Making sure that customer and client details are true and correct to avoid criminal activity.
- Escalating issues to ensure appropriate course of action is taken.
- Providing support to stakeholders in executing due diligence requirements.
- Helping the organisation in identifying any suspicious or unusual activity.
You will be working full-time between the standard operating hours of 8AM and 8PM .This is a temporary ongoing opportunity, therefore, only candidates without working restrictions are eligible to apply.
What you'll need to succeed
To be successful in this role you will have:
- Previous call centre experience.
- Exposure to risk and compliance is favourable.
- A genuine passion for building customer relationships.
- Effective communication skills and a good understanding of customer needs.
- A proven ability to work within a team environment.
What you'll get in return
In exchange for your commitment, you will be offered extensive training, a great opportunity to learn and develop new skills while enabling you to build a rewarding career within NAB. NAB strives to deliver exceptional outcomes that push the limits and expectations of their employees.
What you need to do now
If you're interested in this role, click 'apply now' or forward an up-to-date copy of your CV to Moussa at [email protected].
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.