Customer Service Officer
Do you want a career with a huge amount of possibilities? Southbank location. Support and development provided. Start your career with BASF today
Summary about this job
Customer Service - Customer Facing
Company: BASF
Location: Melbourne
Work type: Full Time
Salary: base + super + bonus
Phone: +61-3-5992-5053
Fax: +61-8-6216-1246
E-mail: n\a
Site: n\a
Detail information about job Customer Service Officer. Terms and conditions vacancy
- Southbank location, close to public transport
- Fast paced role
- Huge amount of career progression opportunities
- Solve problems and use initiative
- Large corporate customers from wide range of industries
- Great team culture
For BASF, diversity is one of the essential keys to business success and the well-being of our employees. We promote an inclusive culture that accepts the diversity of people, experiences and capabilities. By embracing talents and abilities of all kinds, we aim to boost creativity and motivation and enhance our teams' performance.
Join the team and connect with more than 110,000 other minds.
About BASF
We are the world's leading chemical company, with the best teams developing intelligent solutions for our customers and for a sustainable future. We help our customers to feed, fuel, build and drive the population.
Our key business units include Agriculture, Construction, Coatings, Mining and we support a diverse range of industries through our Manufacturing Solutions division.
Further information is available on the Internet at www.basf.com/au.
The opportunity
The role of Customer Service Officer is a great place to start your career with BASF. In this role, you will support our customers through the order, delivery and invoicing process. You will be part of a dedicated team, looking after customer enquiries via the phone & email as well as confirming orders, troubleshooting and resolving issues. This is an end to end customer service role and will be fast paced, requiring attention to detail utilising our SAP system.
The role will require you to manage multiple priorities and will utilise your excellent communication skills when dealing with customers. We will support you with ongoing development and the opportunity to progress your career in the world’s leading chemical company.
What we’re looking for
- An engaging communicator
- Demonstrated attention to detail
- Willingness to support others in the team
- Proactive approach with customers
- Exposure to an ordering process
What’s in it for you?
The opportunity to be part of the world’s most innovative chemical company. A base salary plus an annual bonus is on offer for the successful candidate. As a valued team member, you will be actively developed to enhance your career at BASF. We also offer a supportive and fun team culture and the opportunity to work with some fantastic customers.
How to apply
We are committed to supporting and enhancing diversity and inclusiveness in our workplace; therefore, we encourage applications from all backgrounds to apply for this opportunity.
Please click on the apply button below to submit your application. For further information, please contact Andrew Isaac on 03 8855 6404. Please note that all applicants require the legal right to work permanently in Australia at the time of applying.