Customer Service, Start your career! Opportunities to progress ! $50k+
Does the idea of joining an award winning team, for a leading financial service provider sound appealing?
Summary about this job
Customer Service - Call Centre
Company: ADVIZA
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-8-5550-3038
Fax: +61-7-1776-8838
E-mail: n\a
Site: n\a
Detail information about job Customer Service, Start your career! Opportunities to progress ! $50k+. Terms and conditions vacancy
CLIENT DESCRIPTION
Does the idea of joining an award winning team, for a leading financial service provider sound appealing?
With over a decade of experience delivering financial solutions globally, my client has made their mark in Australia and looking to expand their team. My client's team is dynamic, collaborative and offer generous opportunities for you to kickstart and quickly progress your career.
My Client is an award winning online stock broking company, a subsidiary of an ASX company. The business has been awarded best in overall customer satisfaction over the last 5 years and is one of the fastest growing online brokers in Australia with a strong heritage.
JOB DESCRIPTION
Because of my client's size and diverse business, the work you'll do every day will impact the way people live, work and play.
Reporting to the Head of Customer Service your responsibilities will include:
- Providing outstanding front line service to clients, resolving requests, enquiries and complaints via inbound calls, online chat and emails.
- Liaising with other internal departments to effectively meet clients' needs.
- Maintaining client accounts.
- Ensuring clients receive the necessary training and tools and troubleshooting any issues that arise.
- Building and constantly developing existing knowledge of products and offerings through briefings, training, product write-ups and other materials.
- Continual education on the ASX.
Requirements:
- A recognised Degree in Business/Accounting/Finance/Management.
- Customer focused with great interpersonal skills.
- Excellent written and verbal communication skills .
- Ability to build strong working relationships.
- Ability to work collaboratively with others and escalate issues appropriately.
- Keen interest in investing or learning to invest.
- Keen and willing to learn about the Australian financial services industry.
- Positive attitude and team player.
SALARY PACKAGE
$50k Package + Real opportunities to progress your career!
HOW TO APPLY?
Email your resume to Leah Webster at [email protected] or phone directly on 0411 399 111 for a Private and Confidential discussion.
We are currently representing a host of exciting opportunities across all industries, so get in touch today!
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Please note only candidates that meet our clients' criteria will be short-listed and contacted.
If you don't feel that you are rightly suited for this role please feel free to apply regardless. We are currently representing a host of exciting opportunities across all industries.