Customer Service Representatives (6 mth fixed-term contract)

Summary about this job

Detail information about job Customer Service Representatives (6 mth fixed-term contract). Terms and conditions vacancy

Here's what we need

At Afterpay Touch, we're collaborative and passionate about success. We love working in a fresh, customer-focussed environment that incorporates ideas from everyone, no matter their role.

We're expanding our internal customer service team for the Afterpay brand, and we are looking for multiple superstar customer service people to join us on a 6 month fixed-term basis.

So here's what we're looking for:

• A superstar Customer Service Rep to provide exceptional service to our Afterpay merchants
• We need a people person; someone who can empathise with our customers and talk to them as a friend
• Someone who solves problems, and solves them quickly (always keeping in mind a win-win scenario)
• A team player; you'll need to work with our Technical Analysts and more Senior Reps to identify and solve issues, so we don't want any lone wolves
• Enthusiasm; you love Afterpay and want to see our partners succeed!

We're looking for someone who will:

• Represent the Afterpay brand with professionalism
• Be curious and show initiative; we need people who try to find solutions on their own first 
• That means you should have up to two years of experience in a service desk/call-centre environment.
• Strong attention to detail, with the ability to enter data accurately
• You know your way around a computer (and you can help others who don't)
• Strong time management; you know how to get things done.

To apply, click the "Apply for this job" link, and submit your CV and a Cover Letter detailing your interest, relevant skills and experience for this role.

All appointments to the Afterpay Touch Group are subject to satisfactory reference checks and criminal record checks.