Enterprise Business Solutions Analyst - Senior Associate

Summary about this job

Detail information about job Enterprise Business Solutions Analyst - Senior Associate. Terms and conditions vacancy

The Enterprise Business Support Team provides supports to both the Client Account Manager and Investment Operations Teams in terms of creating and running our operational control framework.

The role will interact with the client and internal SSC parties in identifying an issue as well as managing that a suitable resolution is found and communicated to the Client.

The role is supporting Multiple Client Relationship and Operational Teams in multiple locations.

Role specifics

• Perform key Recordkeeping functions
• Perform daily checks on file deliverables to the clients, investigate discrepancies and ensure daily resolution of identified queries
• Perform an overview function for the Shared Services functions identifying operational trends, issues and areas for improvement.
• Perform work independently within scope of established guidelines and according to specific procedures.
• Assist the officers in handling and resolving issues involving all operational and various IT areas (e.g. Asset servicing, Trade Operations, Client Reporting)
• Work independently to research and resolve problems considering multiple avenues for resolution.
• Provide support and act as to multiple operational areas relating to Enterprise queries.
• Conduct special/ad-hoc reports as required
• Complete system testing for Change Control enhancements
• Complete any ad-hoc tasks as identified by the line manager
• Ensure all activities are compliant with corporate standards
• Maintain clear and effective communications with immediate colleagues and Management
• Adhere to internal procedures and best practices at all times

Individual Contributor

• Display a culture of individual ownership of tasks to embed a clear individual sense of accountability in performing the role
• Ensure that the highest level of the Code of Conduct is displayed in your behavior
• Provide appropriate management information as required to support business unit decision making
• Support the ‘Risk Excellence’ culture within the business
• Adhere to limits of delegation and escalation procedures required by your manager so that you comply with internal policies and external regulations

Level of Education/ Qualifications:

• Degree and 1-3 years asset management operational experience.

Skills and Experience:

• Excellent analytical skills.
• Good time management, organizational and team working skills.
• Strong communication skills to audiences of different levels of seniority.
• PC literate: Word, Excel, PowerPoint etc.
• SQL knowledge is an advantage