Customer Service Consultant - Full Time

We are a customer owned, responsible bank. It’s who we are, how we think, and what we do. We believe that money should be put to good use, creating social, cultural and environmental outcomes. A kind of mutual prosperity for all. 

We currently have a full time opportunity for an enthusiastic and motivated individual to join our team in our Ballarat Branch.

Why join us?

• It’s perfect timing: the bank is growing and positioning itself for the future. We’re optimistic about the opportunities responsible banking represents
• Be part of a strong team and a supportive culture
• Bank Australia will enable you to develop professionally, undertake a variety of responsibilities and grow your career
• Sensible working hours, competitive salary and benefits and a focus on employee wellness

What you’ll bring

• A shared commitment to Bank Australia’s purpose, values and brand
• A solid track record in a sales environment and reaching sales targets
• Confidence in building strong relationships with customers
• Well developed written, verbal and interpersonal skills
• The ability to determine priorities and work effectively under pressure
• FSRA Tier 2 accreditation

What you’ll be doing

• Providing exceptional customer service to meet the banking requirements of our customers
• Assisting in the development of long term mutually rewarding relationships between our bank and its customers
• Identifying opportunities to market our range of financial products and services with the aim of achieving sales targets
• Promoting Bank Australia in a positive and professional way in our social, environmental and sustainability strategies
• Building long term mutually rewarding relationships between Bank Australia and its customers
• Positively contributing to the success of the Ballarat branch

Previous customer service/sales experience is essential.

Please refer to our website www.bankaust.com.au to read our Privacy Notification for job applicants. It provides information about how we collect and use information in the job application process. By submitting an application you agree that you have read Bank Australia’s Privacy Notification and confirm that you are legally able to work in Australia.

Bank Australia is an equal opportunity employer committed to sustainable development.

We encourage people from a range of different backgrounds to apply for positions because we want to reflect the diversity of our communities. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace.