Branch Manager - Warrnambool
We're looking for people that pride themselves on their people leadership, want to own & run their business & make a lasting impact on our customers
Summary about this job
Banking - Retail/Branch
Company: Bank of Melbourne
Location: South West Coast VIC
Work type: Full Time
Salary: n\a
Phone: +61-8-3907-1419
Fax: +61-8-1677-5714
E-mail: n\a
Site: n\a
Detail information about job Branch Manager - Warrnambool. Terms and conditions vacancy
About Bank of Melbourne
Since Bank of Melbourne launched into the Victorian market in 2011 we have grown and invested in Victoria from 34 retail branches and 300 team members to 100+ branches and 1100 staff in the Bank of Melbourne team as well as our Melbourne made customer contact centre.
Bank of Melbourne is banking done differently. All you need to do is step into a Bank of Melbourne Branch and you know we are different, from our passionate and diverse team who put our customers at the centre of everything they do to our leading edge technology and digital capability.
Our Opportunity
Reporting to the Regional Executive, this is a fantastic opportunity to take the reigns of a key branch in Warrnambool where you will lead, coach & motivate a team of 6-7 customers service & home finance sales professionals.
Our Branch Managers lead the way in shaping and growing 'their' business. While this role has a strong focus on financial accountability and operational and risk management of the branch, one of the most important aspects will be the leadership of the frontline banking team in delivering an exceptional customer experience that customers marvel at and tell their friends about.
What we need from you
- Significant retail banking experience is preferred, however, we will consider those applicants who do not possess this experience
- Proven experience leading, coaching & motivating a team in sales & customer service
- Knowledge of Banking products & services as well as tertiary qualifications will be well regarded
- Experience developing, implementing & leading a local sales, business acquisition or marketing plan would be highly regarded
As mentioned above, whilst it would advantageous for candidates to possess a strong banking background & acumen, it is not a pre-requisite for the position. Equally important to our business is finding people with a passion for customer service & leaders who are enthusiastic about building & developing a successful team & branch.
You would describe yourself as someone who naturally enjoys helping people, you’ve built a successful career in customer-facing sales and service roles, you're known for building strong relationships with your customers & colleagues & this is all underpinned by your passion for delivering an exceptional customer experience at every opportunity.
Why this role is for you
You want different, not traditional. You love the challenge of a dynamic environment where you're setting a new benchmark in customer service. Leading multi-discipline teams doesn't faze you because that's where your experience lies.
You'll be accountable for your business as well as supported & empowered to make sound commercial decisions. You’ll get the opportunity to develop local sales strategies to enhance our footprint in your local neighbourhood.
Our commitment to you
Better banking can't be delivered without the right people. We understand that your satisfaction in what you do leads to our customers' satisfaction. We'll support and actively encourage your career development and growth, provide flexible work options and a host of some of the best financial & non-financial benefits out there.
Bank of Melbourne, as part of Westpac Group is an equal opportunity employer. As part of our commitment to creating a diverse and inclusive workplace, this role is open to experienced candidates seeking a discussion around workplace flexibility.
Where to from here?
If you would like to know more please contact Richard from the Bank of Melbourne recruitment team on [email protected]