Credit Analyst - Customer Retention
Our Sydney office is expanding and we are looking for two Credit Analysts with a focus on Customer Retention to join our team.
Summary about this job
Credit
Company: La Trobe Financial
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-2-5588-8013
Fax: +61-8-9713-7448
E-mail: n\a
Site: n\a
Detail information about job Credit Analyst - Customer Retention. Terms and conditions vacancy
- Located in the heart of Sydney
- Be part of a growing and vibrant organisation
- 65 + years of making a difference
La Trobe Financial is one of Australia's leading credit specialists with over 300 staff deployed across offices in Melbourne, Sydney, Hong Kong and Shanghai. Established in 1952, the group has been responsible for in excess of AU$13 Billion of Funds under Management and is considered to be a leading innovator in our chosen sector. The group has net assets of circa $110m and services around 27,000 customers.
As part of the expansion in our Sydney Office, we are seeking two Full time Credit Analysts with a strong focus on Customer Retention to join our team. This is an ideal opportunity for someone who has excellent customer service, strong administrative and attention to detail as well as a real passion for underwriting. If you enjoy working in a changing, fast paced and growing environment this could be the next opportunity for you.
.Your key responsibilities will include (not limited to):
- Assess and approve increase and renewal applications
- Contact with existing customers to discuss increases or renewals on their existing loans
- Prepare loan documentation in accordance with La Trobe Financials procedures and policies
- Develop and maintain excellent working relationships with internal and external customers
- Ability to think laterally and offer solutions to lending proposals
- Ensure a high level of customer service and professionalism is maintained at all times
- Represent La Trobe Financial in a professional manner and demonstrate La Trobe Financials corporate values
- Any additional tasks requested by your direct manager or executive
To be considered for the opportunity to work in a friendly environment within a supportive team you will need to demonstrate:
- At least 2-3 years of underwriting experience in a similar role
- Ability to deliver excellent customer service
- Excellent communication and interpersonal skills
- Strong administration skills and a strong eye for detail
- Strong negotiating, decision making and relationship building skills.
- Working in a fast paced and growing environment
- The ability to work autonomously as well as remaining a team player
In return the successful applicant will be joining an evolving organisation and be part of a fun and exciting company.
Applications will close Friday 27th of July
Please note, only shortlisted applicants will be notified.