General Manager | Next gen conversational SMS AI Chat-Bot | Start-up
Take charge as the General Manager of an innovative technology company. Responsible for scaling the business, with full PnL accountability.
Summary about this job
General/Business Unit Manager
Company: Rungopher
Location: Sydney
Work type: Full Time
Salary: $100,000 base + profit share + super
Phone: +61-3-2846-6115
Fax: +61-8-4439-8643
E-mail: n\a
Site: n\a
Detail information about job General Manager | Next gen conversational SMS AI Chat-Bot | Start-up. Terms and conditions vacancy
- Take the helm of a rapidly growing, vibrant SaaS startup
- Be at the forefront of marketing innovation: SMS Marketing 2.0
- Surry Hills Sydney: 2 minute walk to central station
Rungopher automates natural conversations over SMS, and delivers up to 80%+ response rates. Sporting a set of ready-made conversation templates, powerful tech driving them, multiple partnership offers and compelling case studies from our clients, we are looking to scale out our operations. And we’d like you to take the helm.
What you'll get:
- $100k base + profit sharing + Super
- Reporting to the CEO, this is an exciting opportunity to be responsible for the profitability of a growing technology startup.
- Be at the forefront of automated marketing technology, where you can make a significant contribution to innovation within the Not-For-Profit sector.
- Situated in Swanky Surry Hills Sydney
- Work with our existing clients such as the Salvos, Red Cross, UTS, Oxfam, UNHCR, Chartered Accountants, UNSW, Cancer Council, Amnesty International, RSPCA, Reed Exhibitions, NSW Business chamber … market researchers, charities, consultancies and marketers.
What you'll do:
As both the business and our team of 10 is growing rapidly, the founder will shift their focus to enterprise sales and product development, creating an opportunity for you to add your expertise.
- Accountable for business P&L and management of daily business operations
- Define key priorities and KPI’s within marketing, sales, finance and customer relations
- Creation and implementation of online and direct marketing and sales strategies
- Direct management of account managers, marketing and customer relations staff
- Influence product strategy, synthesising customer feedback for the product team
- Analyse business performance and recommend objectives to improve profitability
- Develop human capital through recruiting, interviewing, hiring and mentoring new talent.
- Streamline end to end business process through technology selection and process implementation
Who we are:
www.rungopher.com
RunGopher is a technology that allows a client to select a ready-made conversation flow, customise it, then simultaneously automate thousands of conversations with their customers, via text. A custom designed sms chat-bot.
The Gopher can conduct the initial phases of multiple conversations, triage, then transition high value interactions to a human operator, who seamlessly continues the conversation. Salespeople’s calendars are booked with calls for pre-qualified leads. Marketers can manage events, drive landing page traffic, recruit, prospect and appeal. Conversations are mined for key information, automatically synced with a clients CRM.
All through personalised conversations, with up to 80% response rates.
See https://app.viewflux.com/share/tveF9KuS5o for just one of our business conversations and https://youtu.be/AMsW26XbsvU for some of our client feedback.
Who you are:
- Looking to take full PnL responsibility and rapidly scale a technology business
- A solid history of managing sales and or marketing teams, exceeding targets and delivering growth
- Excellent written communication, phone manner and networking skills
- Methodical, process driven with a knack for streamlining operations
- Enthusiastic, persistent and driven
- Excellent problem solver, able to identify applications of our conversational technology in accordance with client's business requirements
- Love to keep pace with an innovative software product
Highly desirable:
- Experience managing businesses selling B2B SaaS products
- Experience developing and managing channel partnership relationships
- Broad understanding of not for profit sales and marketing activities: fundraising, donor journey mapping, membership and donor acquisition strategies, appeals and marketing
- Experience implementing a larger CRM platform such as Salesforce, MS Dynamics, or a cloud based marketing platform such as Marketo or Eloqua
Please upload your CV and cover letter explaining your initial approach to scaling this business. Please direct any queries to [email protected], quoting your name and 'General Manager' in the subject.