Operations Manager
Maintain and build relationships • Provide effective leadership, coaching and support to the WA team • Contribute to market share through sales
Summary about this job
General/Business Unit Manager
Company: First 5 Minutes Pty Ltd
Location: Perth
Work type: Full Time
Salary: n\a
Phone: +61-8-7729-4595
Fax: +61-2-7578-8209
E-mail: n\a
Site: n\a
Detail information about job Operations Manager. Terms and conditions vacancy
When faced with an emergency, how people respond within the first 5 minutes can make all the difference in ensuring the emergency doesn't become a tragedy.
First 5 Minutes has established itself as an industry leader in Emergency Response Preparedness, facilitating an expert platform for Australian businesses to plan for, avoid, and respond to emergency incidents, built on over 30 years in the field.
The WA office is currently seeking a driven Operations Manager.
The Culture
Valuing effective, two-way communication, team members trust each other to perform as individuals aspiring to work as one team; individually and collectively accountable for delivering business goals.
The success of First 5 Minutes is underpinned by close relationships with clients and team members, a service ethos of safety, quality and urgency, and the relentless application of professional standards in all they do.
This opportunity is to join a devoted team paving the way to a safer Australia, and a business with exciting future prospects.
The Role
We are regarded as the pre-eminent leader in our field of expertise with a highly professional and committed national workforce. Reporting to the General Manager WA you will lead a motivated, highly skilled and professional team of Consultants. Your objective will be to deliver outstanding service outcomes, provide technical advice to customers and maintain compliance objectives for the State. Additionally, you will provide sales support to the region, adding value to existing clients by promoting our services, generating leads and fostering long term relationships.
You are mature, credible and confident in communicating with staff, management and customers at all levels. You have a thorough understanding of standards and regulatory concepts and are passionate about exceeding your customers' expectation.
To be the successful candidate you will possess the following skills and experience:
- Good communication skills, both oral and written
- Customer-centric
- Ability to build rapport and strong relationships
- Strong leadership
- Strong industry knowledge and experience
- Sales experience
- Excellent time management
Qualifications:
- TAE40116 Training & Assessment (preferred)
- Fire services or Facilities Management qualifications (preferred)
- Diploma/degree in Business or frontline management (preferred)
This is a true operations manager role providing a highly motivated professional with the opportunity to enjoy a rewarding career with a market leader.
A competitive salary package will be offered to the successful candidate.