Inside Sales Representative – Australia & New Zealand

Summary about this job

Detail information about job Inside Sales Representative – Australia & New Zealand. Terms and conditions vacancy

About the business

Enphase Energy is the fastest growing inverter company in the world.  By combining the power of solar energy and the proven advantages of communications technology, Enphase Energy makes solar power systems productive, reliable, smart and safe - increasing the energy harvest of solar panels by up to 25 percent. Our microinverter system is profoundly changing the way solar systems function, and as a result, changing the solar industry itself. 

As we continue our exciting growth, we are building teams with highly talented individual contributors and leaders who design, develop, and manufacture next generation solar technologies.  Our work environment is fast-paced, fun, and full of exciting new projects.

Job Description:

The Enphase Inside Sales Representative plays a critical role in ensuring sales coverage of the rapidly growing Enphase Installer Network and delivers against profitable revenue objectives through Enphase Authorized Distribution Partner Network.

The Inside Sales Representative role shall be based in our South Melbourne office. The role is responsible for driving optimal revenue growth from their account portfolio within the defined territory.

About the role

Responsibilities - Business Development

• Continuously profile, qualify and close; new & existing Enphase Installers in assigned territory/territories.

• Understand the Enphase Solutions Portfolio and Installer Business Proposition, identify Key Decision Makers within each Account and actively work towards becoming a Trusted Advisor

• Work in collaboration with Strategic Account Managers to on-board and bring installers up to speed to the point that Enphase Energy becomes an integral part of their business to the point where they can be promoted to management by Strategic Account Managers
• Effectively prospect for and qualify New Project Opportunities and guide every Qualified Opportunity from Project Identification to successful System Activation - actively collaborating with Enphase Authorized Distribution to win the business.
• Regularly track, analyze (& report) and drive sales with new and existing Accounts in the assigned territory /territories.
• Systematically collect actionable customer and market intelligence.

Responsibilities - Sales Support & Training

• Liaise with nominated contacts within the Enphase authorized distribution partner organization, undertake specific actions and tasks to aid in the "Sell In" process – as defined by the Sales Manager.
• Identifying and facilitating the winning of commercial opportunities through use of excel based tools, special pricing agreements, marketing collateral and collaboration with Field Applications Engineer
• Participate in ongoing training/education of industry standards and Enphase product-specific information.
• Deliver training to Installer customer in best practice selling and installation. (Sales Enablement & Support)
• Accompany Sales Manager/Strategic Account Managers/Training managers for training support as needed; Participate in new product launches, roadshows, industry events, new commercial customer acquisitions, etc.
• Generate and update training presentations for sales staff and training events
• Assist sales & wider cross functional team-members with troubleshooting, providing feedback and/or administrative tasks as needed.

Responsibilities - Customer Service & Support

• Proactively support and enable a named account portfolio of qualified installers and act as their Primary point of contact throughout the sales cycle by following the SFDC-enabled Enphase Sales Process
• Coordinate customer satisfaction escalations with customer service to ensure positive customer Experience (Customer Service)
• Document all customer & sales activity in a central CRM platform SalesForce.com.

To be successful in this role you will have: -

A). Skills & Experience:

• 2+ years Inside Sales experience (relevant experience) in a B2B environment.
• Good proficiency with Microsoft Excel, Word & Power point suite.
• Ability to work any shift between 7AM & 8PM.
• Working knowledge of the solar industry preferred but not essential.
• Salesforce.com experience is preferred but not essential.
• Proven track record of consistently delivering against sales quota & key sales objectives.
• Process-focused, organized and comfortable in a fast-paced, results-driven environment with good time management skills
• Excellent verbal, written communication and networking skills.
• Engaging, confident, energetic telephone personality with excellent people skills
• Analytical thinker with good research skills

B). Competencies

• Self-motivated and results orientated
• Driven with high degree of initiative
• Persuasive and ability to negotiate
• Relationship building
• Creative thinking & problem solving
• Determination to meet goals and objectives