SALES & CUSTOMER EXPERIENCE COACH
Exciting opportunities for experienced & dedicated Coaches! Put your sales, customer experience & leadership coaching expertise into action! Apply now
Summary about this job
Training & Development
Company: Beaumont Tiles
Location: Brisbane
Work type: Full Time
Salary: n\a
Phone: +61-7-3806-4123
Fax: +61-8-3353-3050
E-mail: n\a
Site: n\a
Detail information about job SALES & CUSTOMER EXPERIENCE COACH. Terms and conditions vacancy
- Train, coach and mentor to drive success in teams
- Are you an expert in the field of customer experience?
- Full time and contract opportunities in SA and QLD
QLD and SA
Become part of our growth and expansion!
- Train, coach and mentor to drive success in teams
- Are you an expert in the field of customer experience?
- Full time and contract opportunities in SA and QLD
This is an exciting time for Beaumont Tiles. We are rolling out a sales and customer experience model in stores across Australia that will incorporate coaching and training of retail sales staff and supporting leaders across the business.
We need experienced and dedicated coaches to help us support the execution of the program. This is a fantastic opportunity to put your sales, customer experience and leadership coaching expertise into action.
This role will be responsible for training on methodologies, observing, evaluating service standards and coaching staff on the job to bring significant contribution to improve staff and business performance.
DAY TO DAY…
- Roll out our sales methodology implementation to stores and act as ambassador
- Understand and execute strategy to reach the goal of the retail sales team
- Listen to, observe and evaluate the staff in real-life situations and role plays
- Analyse and debrief with the staff and identify development needs
- Provides the manager with feedback after coaching sessions
- Regularly monitor and report coaching observation results
- Indicate potential for further development needs from coaching
- Provide training on our sales philosophies and programs at induction
- Design, develop and implement sales training
- Train staff one on one in a coaching environment
YOU…
Are a true sales and customer experience expert with the history of success and results to back it up.
Are an experienced coach and leader in the sales arena and are a highly driven individual with the natural ability to see, hear and identify key areas for improvement.
Have a true passion for customer service excellence, value the customers experience and have a genuine desire to help develop others.
THE SKILL SET...
- Superior sales skills and a history of success
- Coaching and mentoring skills or leadership experience
- Effectively communicate and easily relate to staff at all levels
- Clear and articulate oral and written skills
- Analytical, observation and assessment know-how
- Good rapport building and influencing skills
THE PERKS...
- Career development opportunities
- Negotiable, flexible working hours
- Attractive salary and hourly contracting rate
Please address your experience relating to the skill set and role responsibilities in your application letter.
THE BEAUMONT TILES STORY
Beaumont Tiles is Australia's biggest retailer of tiles and bathroom ware with over 100 outlets across most states. An innovative market leader, Beaumont Tiles buyers travel the globe to bring back the best in tiles, stone and bathroom ware. Beaumont Tiles has company owned and franchised stores servicing trade, home builders and renovators, and the commercial sector. www.tile.com.au
Enjoy your work with Beaumont Tiles!
No Recruitment Agencies please