Administrator-Service Desk
Excellent Job opportunity for Administrator-Service Desk Perth
Summary about this job
Engineering - Software
Company: Delivery Centric Tech Services Pty Ltd
Location: Perth
Work type: Contract/Temp
Salary: n\a
Phone: +61-2-8668-6516
Fax: +61-8-7469-9513
E-mail: n\a
Site: n\a
Detail information about job Administrator-Service Desk. Terms and conditions vacancy
Hi Jobseekers,
Please find the below Job Description for Splunk User Behavior Analytics SME in Melbourne.
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Job description
As an Administrator, you should be able to Monitor the IT Infra structure for its availability, capacity usage, hardware and OS errors and failures.
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Handle first-level incident / problem determination and resolution on a 24x7 basis Service incidents and queries within the agreed service levels.
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Timely escalation of incidents to higher levels when required. Log file monitoring for errors.
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Perform daily, weekly and monthly proactive housekeeping and monitoring activities Vendor co-ordination.
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Perform basic Service Requests based on Standard Operating Procedures. Follow quality / security process defined for the engagement