Operations / Helpdesk Officer

All vacancies of AustraliaInformation & Communication TechnologyOperations / Helpdesk Officer

Seeking a Operations/Helpdesk Officer to work in an agile, multidisciplinary team.

Summary about this job

Help Desk & IT Support

Company: Whizdom

Location: ACT

Work type: Contract/Temp

Salary: n\a

Phone: +61-8-9253-4974

Fax: +61-3-7122-5421

E-mail: n\a

Site:

Detail information about job Operations / Helpdesk Officer. Terms and conditions vacancy

Seeking a Operations/Helpdesk Officer to work in an agile, multidisciplinary team.

The Role:
The Operations/Helpdesk Officer will work in a multidisciplinary team building the Department. They support other team members to ensure the smooth operation and administration of daily activities within the branch.

Skills and Experience Required:
  • Experience managing and/or supervising help-desks.
  • Experience assessing financial stability, governance arrangements and product offerings of businesses.
  • Experience in the assessment of case studies, references and supporting documentation.
  • Experience in the management of stakeholders both internal and external to government.
  • Experience managing sensitive, difficult and unusual problems relating to customer service.
Nice-to-have skills and experience 
  • An ability to coordinate assessments with subject matter experts.
  • Experience delivering services in an agile way at all levels of an organisation.
  • A genuine understanding of the Commonwealth procurement framework including the Commonwealth Procurement Rules.
Canberra  or Sydney Based 

Contract Term  6 Months Contract with the possibility of a 1 x 6 Month extension.

Security Requirements - Applicants must be Australian Citizens to apply. A baseline security clearance is required. 

Applications close 22 July. Please upload your resume to apply

Call Jo Finchett 1300 944 936 for any further enquiries

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