Workshop Techncian
Workshop technician to complete break-fix computer repairs including Windows and Apple, hardware and software repairs.
Summary about this job
Help Desk & IT Support
Company: Leading Edge Computers
Location: Bairnsdale & Gippsland
Work type: Full Time
Salary: $40,000 - $54,999
Phone: +61-8-9542-3059
Fax: +61-8-5656-9020
E-mail: n\a
Site: n\a
Detail information about job Workshop Techncian. Terms and conditions vacancy
About the business
Leading Edge Computers has been trading for more than 20 years now and with more than 130 stores nationally we are one of the largest specialised independent IT Re-sellers in Australia. Each store is independently owned assuring you of the highest levels of customer service and technical excellence because "the person who owns the store runs the store" and is dedicated to satisfying your needs.
About the role
This role is a dynamic one including all facets of IT Support. The applicant should possess great customer service skills for assisting clients. Your role will involve remediation of all computer hardware issues, including all operating systems including Mac OS and all versions of MS Windows. Technicians will be required to possess good interpersonal skills to convey repair work completed to clients. Applicants must also demonstrate they can work in a team environment and independently meeting workshop SLA's and KPI's.
Benefits and perks
We are able to offer the successful applicant a role that will be challenging and personally rewarding. The role include onsite and in-store works, making it energetic and enjoyable working within a team environment. As an Authorised service provider for HP, Lenovo, Toshiba, OKI and numerous other providers we are able to offer qualified training and certifications for these vendors. A wage is negotiable based on demonstrated IT knowledge and customer service experience.
Skills and experience
A demonstrated history of any of the following will be viewed favourably:
* Customer service role
* Previous role in IT industry
* In-depth knowledge of OSX & MS Windows
* Accredited IT certifications
* Demonstrated experience in technical support