Network Operator
We’re searching for a Network Operator to take ownership of monitoring and supporting IP Broadcast, Broadband and Technology platforms.
Summary about this job
Telecommunications
Company: Foxtel Management Pty Limited
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-3-2349-6209
Fax: +61-7-8989-8748
E-mail: n\a
Site: n\a
Detail information about job Network Operator. Terms and conditions vacancy
- An iconic Australian entertainment brand
- Fun and supportive work environment
- Free Foxtel
Our purpose at Foxtel is to effortlessly connect Australians to all the stories they love.
We’re driven by unique, creative and talented people, working together connecting Australians with all the stories they love. We move fast, think of others, take chances and have fun together.
We’re searching for a Network Operator to take ownership of monitoring and supporting IP Broadcast, Broadband and Technology platforms. This requires the investigation and escalation of problems to maximise technology availability.
Your purpose
- Monitor Technology platforms through event management and monitoring tools, escalating problems as required.
- Liaise with third parties for IP Broadcast, Broadcast, Triple Play and Technology platforms planned events and unplanned issues.
- Maintain and administer monitoring tools and support applications.
- Maintain accurate details of any new or ongoing problems in operational tracking databases.
- Manage event communications to IT Help Desk and IT Operational management.
- Completion of Operational reporting.
- Completion of project work or additional tasks as requested by the MCC Operations Manager.
- Assist Technology support departments when required.
- Maintain daily operational tasks such as IP product testing, system backup tape rotations, building security access provisioning, management of server room access when required, in accordance with relevant policies and procedures.
- Maintain and update Operational processes.
- Comply with all Foxtel’s Policies, Procedures and auditing requirements as amended from time to time.
- Responsible for contributing to a safe, healthy and secure working environment, free from harassment, bullying and discrimination.
Your capability
- Strong logic skills and able to collate and interpret data from various sources.
- Experience in Information Technology Network troubleshooting and problem solving in an enterprise environment.
- Previous experience in a Network Operations Centre or similar position preferred.
- Demonstrated tolerance for high volume workload and multi-tasking abilities.
- Working knowledge of ITIL practices.
- Tertiary education or Information Technology related qualification preferred.
- Work well in a busy team, being quick to learn and able to deal with a range of issues autonomously.
- Requirement to work a rotating shift roster including regular night and weekend shifts.
- Excellent oral and written communication skills.
- Excellent organisational skills.
- Strong documentation, analytical and problem-solving skills.
What’s in it for you?
We have a benefits program with something for everyone. But we’re in the entertainment business and we connect Australians to all the stories they love, so what would a Foxtel benefits program be without a free Foxtel subscription and discounted broadband!
Above all, we love entertainment and, if you do too, you’ll love working with us. So if you’re excited about this opportunity, please click ‘Apply now’.