Sales Support Executive

Summary about this job

Detail information about job Sales Support Executive. Terms and conditions vacancy

Why work for Brennan?
At Brennan IT, we aim to lead, not follow. One of the ways we do this is through an open diverse culture that values performance, where anyone in the team can bring new ideas to the table and see them thrive. Our people are empowered, unique, considerate, supportive, trusting and accepting being the cornerstone of the business. As part of our continued growth, Brennan IT are looking for a self-motivated and task-focused individual to join us as a Sales Support Executive. This role will give you a solid foundation to grow a successful career in sales with us. 

The Role:
As a Sales Support Executive, you primary role will be to provide inbound sales and administrative support to our clients and Brennan IT Account Directors, enhancing the client experience and the efficiency of the Account Director.

Your day-to-day responsibilities:

• Responding to inbound enquiries from clients and Account Directors via telephone and email regarding their requirements and be the first point of contact for all transactional activities.
• Provide direct support to the Account Director for required client activities, such as quotes, proposals, service and account administration
• Proactively looking for opportunities to upsell into the client base
• Process new internal services, cancellations and other service requests
• Assist with commercial queries, quotes ETAs, and orders
• Provide high level of customer service by prioritizing workload effectively based on account importance and manager input
• Maintain accurate paperwork and files for customers which relates to proposals, contracts and correspondence in systems
• General office administration duties, such as: phone, data entry/word processing, collating and preparing various document

What skills you will bring to the team:

• Previous experience working in a Sales Support role or similar
• Previous experience working in the Telecommunications industry is highly regarded
• Self-motivated, task-focused, able to use your own initiative and work both autonomously and as part of a team
• Proficient in Microsoft Office products (Excel/Word/Outlook) 
• General understating of IT systems and products
• Excellent accuracy and attention to detail

Brennan IT offers an excellent remuneration package and benefits including:

• An awesome team of people to work with
• Access to the latest and greatest technology
• Personal and Career development
• High levels of reward and recognition for over achieving
• A company that genuinely cares about YOU
• Flexibility to work in the way that brings out the best in YOU
• The ability to do what you love, in an environment that supports YOU
• A focus on health and wellbeing - social club, sporting teams, discounted technology purchases, health checks and more!

Note: As part of our hiring process, you will be required to undertake a National Criminal History Check.

Brennan IT is an equal opportunity employer.